Scheduling Manager

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work.  We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career.

About the role…

As Planning Manager, you’ll lead the Planning and Scheduling team to ensure work is planned efficiently, safely, and in line with KPIs and SLAs. You’ll optimise resources, support Field Operations, and work closely with Yorkshire Water to deliver a reliable, high-quality service while maintaining an excellent customer experience.

The role is currently based in Bradford and following an office-move will be based in Leeds or Brighouse from April 2026 onwards.

This is a hybrid role, working from the office 3 days per week with 2 days spent working from home typically.

What will your day look like…

• Lead, coach, and develop the Planning & Scheduling team, overseeing daily performance and delivery to ensure KPIs and objectives are consistently achieved.

• Plan and resource the team effectively, including out-of-hours and weekend coverage, to ensure seamless office operations aligned with Field Operations requirements.

• Monitor and optimise planning and scheduling performance, managing SLAs, work basket sizes, backlog volumes, and jeopardy to maintain operational flow.

• Drive productivity across planning and scheduling by minimising travel time and distance between jobs for Field Operations, while maintaining an excellent customer experience.

• Review and manage planning dependencies such as street works notices, permits, and traffic management, ensuring all safety and compliance prerequisites are in place before dispatch.

• Work closely and collaboratively with Yorkshire Water and key stakeholders to align priorities, resolve challenges, and support effective service delivery.

• Ensure full compliance with contractual KPIs and SLAs influenced by planning, noticing, and customer service activities.

About you…

• Proven experience leading or managing teams

• Strong knowledge of planning and scheduling systems (SAP/Advantex desirable)

• Customer-focused with a commitment to high service standards

• Confident and effective verbal communicator

• Highly computer literate and comfortable using multiple systems

• Experience working within a Utilities environment

What’s in it for you…

We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you.

• 24 days holiday plus bank holidays

• Company pension scheme

• Life assurance

• Family friendly policies

• A selection of lifestyle benefit options

• Financial wellbeing programme

• Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues

• We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.

About us …

We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected.

We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment.

Everything we do is designed to drive continual improvement and move life forward.

We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern Power Grid, Northumbrian Water Group, Scottish Power Energy Networks and more.

We are an equal opportunities employer.....

We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that.

What next...

We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process.

If you have any questions, please reach out for an informal discussion