Facilities and Officer

Facilities and Contract Performance Officer Details

• Reference: SCC/TP/288670/4337
• Positions: 1
• Category: Facilities Management
• Contract type: Permanent
• Working hours: 36 hours per week
• Posted on: 5 January 2026
• Closing date: 25 January 2026
• Directorate: Resources
• Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF

We are committed to the development of our workforce.
This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This full‑time, permanent position has a starting salary of £47,142 per annum based on a 36‑hour working week.

We have an exciting strategic and professional opportunity for a Facilities and Contract Performance Officer to join our fantastic Workplace and Facilities team. You will be joining a team that values professional development and supports a commercial and agile approach to its diverse portfolio.

The team are based at our Woodhatch office in Reigate and the role is open to hybrid working
. As a team we split our time between working from home and collaborating together in the office. Due to the nature of the work we do, the team operates in a flexible way to meet the needs of our customers, using agile working methods that allow business to мора conduct from multiple locations.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years’ service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary‑related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel and shopping
• A chance to make a real difference to the lives of our residents

About the Role

At Surrey County Council, we’re transforming our operational estate to better serve our residents and ensure that no one is left behind. Our commitment to healthy communities and a sustainable environment is at the heart of everything we do. We’re a forward‑thinking organisation, passionate about improvement and innovation. Our teams thrive in a collaborative, fast‑paced environment where we lead, advise and deliver meaningful change.

The Workplace and Facilities team, part of our Land and Property Service, provides essential services to the council, partners, schools and tenants. From building maintenance and estate management to asset and facilities management, we look after a diverse range of properties across Surrey. We also manage the Council’s Facilities Management contract.

As a Facilities and Contract Performance Officer
, you’ll play a key role in ensuring smooth contract monitoring and operational oversight of our NECenius FM contracts (Hard and Soft services). Reporting to the Business Improvement Manager, you’ll work closely with Workplace and Facilities colleagues and collaborate with teams across Health and Safety, Estates Management, Capital Projects and Minor Works to support strategic decision‑making. You’ll also partner}'s with our service provider to deliver the Schools Buyback scheme and ensure school compliance.

What You’ll Be Doing

• Turning data into insights by gathering, analysing and validating information for management reports
• Creating dashboards and trackers to monitor service delivery and support governance
• Auditing supplier output to identify gaps, assure quality and drive continuous improvement
• Supporting the Workplace and Facilities team by reporting with accurate, high‑quality information
• Managing budgets and approving Buyback scheme data for schools and academies
• Checking quarterly financial reports and validating supplier invoices গণপুঁ..
• Reconciling year‑end positions with SCC Finance and preparing for audits by tracking deliverables and milestones

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Facilities Management experience,…