Learning & Development Specialist

Learning & Development Specialist

This is a Remote position based out of the US.

To design and implement training, onboarding and development solutions under the guidance of the Talent Experience Manager and Director, Talent Management in North America.

The Learning and Development Specialist – North America will report directly to the Talent Experience Manager. This role could require up to 20-30% travel, and is located remotely within the U.S.

• Design, develop, maintain and implement training materials including programs and materials aligned with the organization’s requirements and objectives, and legal requirements
• Develops and implements evaluation criteria for assessing the effectiveness of training activities, assessing compliance and competency, providing feedback and analysis
• Drives accountability of training activities by maintaining records of activities, participant progress, and program effectiveness and communicating results
• Facilitate trainings for field and/or SBU employees in-person or via webinar/remotely
• Conduct the administration of a Learning Management System including assigning, distributing and tracking training activities and preparing/interpreting reports, and following up on results
• Provides guidance & support, including evaluating the effectiveness and required compliance to use of resources and facilitating “Train the Trainer” sessions for field and SBU leaders
• Supports beeline’s adaptability to changes occurring in the work environment by amending and revising programs as necessary
• Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
• Works in direct partnership with the Employee Relations Manager, to ensure legal trainings are created and completed within legal requirements and updated consistently to meet compliance expectations.
• Plans strategic objectives and execution and acts as lead DM Trainer, providing leadership to the DM Trainer team
• Drives accountability and transparency measures by assessing execution and KPI outcomes for knowledge and compliance gaps and recommends solutions
• Identifies and supports performance opportunities and management processes
• Drives Company culture by delivering on action items surrounding values, engagement, and customer service

• Relationship building with key client groups (First 30 days)
• Thorough understanding of functional and North America business objectives (First 60 days)
• Evaluate, diagnose and make recommendations regarding current training materials and solutions (First 90 days)

• 2-3 + years of experience supporting training content for a multi-state, multi-site client group; within the Retail or Consumer goods arena preferred
• Demonstrated ability to create content and facilitate training for diverse employee groups.
• Demonstrated ability with enhancing training materials and initiatives for optimal results.
• Demonstrated competency in working with and influencing others at mid and senior levels.
• Excellent facilitation, communication and presentation skills.

• Accountability – Holds self and others accountable to meeting commitments;
  Challenges self to make decisions which are solution oriented;
  Utilizes feedback for insights on personal strengths and weaknesses
• Collaborative Teamwork – Handles difficult people and situations with tact and diplomacy;
  Considers other’s perspectives when making decisions;
  Shares and leverages best practices among team to achieve results
• Customer Care – Solicits internal customer feedback;
  Deals effectively with customer issues;
  Anticipates customer needs;
  Overcomes obstacles to satisfy internal and external customers
• Drive for Results – Initiates effective and efficient approach for continued improvement;
  Re-prioritizing if necessary, to focus on most important issues;
  Leverages peers and other resources to discover best practices
• Effective Communication – Ensures information is shared cross-functionally;
  Uses communications skills to influence others;
  Recognizes and communicates effectively with cultural differences
• Managing Change – Actively supports new approaches and changes to processes;
  Does not let the unexpected negatively impact performance;
  Works for continuous improvement within function
• Personal Development – Seeks ways to develop self and others;
  Makes learning and personal development a priority;
  Challenges self and steps outside of comfort zone

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Beeline is an Equal Opportunity Employer, including the consideration of applicants with a criminal history.