City Manager

City Manager

Reports to:

Senior Vice President of Operations

FLSA Status:
Exempt

SUMMARY

The most important responsibility is to manage your city as your own business. This includes hiring, setting employee compensation, training, disciplining and terminating your employees, setting rates, renegotiating all existing leases, negotiating new ones, recommending, and in most cases negotiating the purchase of properties.

Your performance is not only judged on the profitability of your city or cities, but also on new locations purchased and net new ones leased. You have all the authority necessary, not just the responsibility, to ensure your success. In reality, you run your own business. The home office is there to help and guide.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Hiring, training, disciplining, retention, and termination of employees

• Ensuring compliance with all applicable Federal, state, local, and discrimination regulations

• Securing and accounting for collected revenues and company assets

• Fulfilling all obligations and agreements with customers and our landlords

• Ensuring locations are maintained in a neat and clean manner (no weeds or paper)

• Increasing profitability and growth through new leases, negotiations, renegotiations and property purchases

• Ensuring timely, accurate submission of reports and documentation and keeping records

• Procuring all necessary equipment, supplies and services to support profitability and growth

• Retain current client/customer base - meeting regularly with landlords and/or their representatives, being sure they are treated as our first priority and their requirements are met

• Marketing- resulting in increasing the client/customer base

• Setting labor rates and all parking rates

• Maintaining a courteous, respectful and professional relationship with all customers, vendors, co-workers, supervisors and managers.

• Parking customers, employers and landlords are our most important asset.

• Maintaining a clean, neat, professional appearance at all times. While on the job, wear the designated clothing.

• Provide own transportation including the cost/expense of fuel, maintenance, repairs and insurance.

• Keeping your personal transportation neat and clean at all times, inside and out.

• Accurately completing and submitting manager's reports and time cards on a timely basis for all employees.

• Supervision, training, promotion and surveillance of assistant managers, operation managers, supervisors and all operations.

• To see that designated employees train, discipline and release/terminate associates in their area of responsibility if not performing adequately.

Field Operations

Presentation:
Ensuring the presentation of all locations are in keeping with company standards and policies including cleanliness, signing, safety and compliance with pertinent parking regulations.

Maintain and repair as needed all equipment as called for in the existing agreement with landlord. Ensure revenue collection devices are operational at all times. Keep locations, signs and equipment clean and free from graffiti.

To always project a favorable public image of yourself and the company to promote the corporation's aims and objectives.

Customer Service:
Ensuring the landlord/parking customer is taken care of. This includes ease of paying for parking; promotion of the "We Care" program; prompt courteous handling of complaints; timely processing of monthly permits and regular contact with landlords who must always be thought of as our customers.

Office Administration

Personnel:
Hiring, training, disciplining and terminating of personnel and timely submission of all personnel related documentation and reports. This includes all personnel action forms, corrective and/or disciplinary actions and payroll. Accurate/timely submission of monthly labor budgets, F-031 Form, and managing city labor expenses to maximize net profit.

Maintain a favorable working relationship with all company employees - being sure no discrimination or harassment is being practiced and immediately stopped if found. All discrimination of any sort must be reported to the Vice President Human Resources, and the Senior Vice President of…