Senior Manager, Trust

What You’ll Be Doing /p

As the Senior Manager Trust, you will be responsible for the ongoing account management and administration of Trusts and Agency accounts while also leading a small team of trust professionals. This involves partnering with a specialized team of professionals within Wealth Management dedicated to working with Estates, Trusts, Powers of Attorney and Agency accounts. Primary accountability for the timely, accurate, and professional administration of complex trust and agency accounts.

You will identify and mitigate account risks while adhering to all CIBC Trust Policies & Procedures, including cash management, fee collection, account opening, etc.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

• Collaboration - Develop and maintain a strong partnership with the clients and stakeholders in order to provide excellent client service. Effective and open communication is critical to ensure parties are informed of key activities, milestones and deliverables. Partner effectively with external advisors and internal experts from the Investment Management and Tax Department, to provide oversight and guidance on client investment and tax issues.
  
  Engages with external professionals as required. Supervises account investments to ensure consistency with account objectives, documents and legislation.

• Trust & Estate Acumen - Ensure the onboarding and account management aligns with the unique needs of clients and the characteristics of Estates and Trust. Establish effective tracking, monitoring and compliance with the governing document and responsible for the resolution of all operational, technical and discretionary issues encountered in the management of the accounts. Assist in developing standards in administration and vetting new and/or changes to policies and procedures.
  
  Optimizes account administration by identifying and implementing process improvements.

• People Management - Accountable to oversee and supervise the workflow of staff by providing ongoing technical assistance to support the achievement of the business unit’s priorities and CIBC’s overall goals. Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values. Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect.

• You can demonstrate 8 - 12 years of experience in the Estate & Trust Industry. A detailed knowledge of accounting and investing sufficient to administer a range of moderately complex Trust and Agency Accounts.

• You’re a certified professional. It is an asset if you have obtained the Member Trust Institute (MTI) and/or Trust and Estate Practitioner (TEP) designation(s).

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and Moment Makers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that…