Cleaning Support Manager

Cleaning Performance Support Manager

We are seeking a proactive and detail‑oriented Cleaning Performance Support Manager to join our team and play a key role in delivering the global Pure Space programme within ISS.

This is an exciting opportunity for someone passionate about driving standards, compliance, and operational excellence across multiple sites.

In this varied role, you will split your time between delivering training and conducting audits, ensuring cleaning teams are equipped to use products correctly and effectively.

You’ll be instrumental in supporting site mobilisations, troubleshooting issues, and influencing best practice across a wider region. No two days are the same, and on non‑travel days, you’ll have the flexibility to work from home or the office.

• Travel to various locations within a set area to support on‑site deployments, training, and audits
• Deliver engaging, in‑person training sessions to site teams
• Conduct compliance audits and implement action plans to achieve 100% standards
• Act as the primary point of contact during on‑site visits for Pure Space‑related queries
• Support training needs and provide education and guidance to cleaning teams
• Troubleshoot operational issues and ensure effective use of cleaning products
• Assist with site mobilisations and pilot projects, including training new staff
• Collaborate with teams to maintain consistency and drive productivity across sites

• Confident in delivering training (formal experience helpful but not essential)
• Strong attention to detail for accurate audits
• Willingness to travel frequently and stay overnight
• UK driving licence required
• Cleaning industry experience beneficial but not mandatory
• Positive attitude and ability to engage with diverse teams
• Experience with audits, ideally from a supervisor or manager role
• Proactive mindset, eagerness to learn, and ambition to progress

• A fantastic opportunity for those looking to step up from managing a single site or small portfolio
• Ideal progression for Cleaning Managers or experienced Supervisors seeking broader exposure
• Be part of ISS Cleaning – our most important global service line, offering high visibility
• Join a forward‑thinking team driving significant change through the Pure Space programme
• Access career development opportunities and build a strong internal reputation
• Platform for progression into senior operational or specialist roles

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level
2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.