Manager, Last Mile Operations- Remote

About the job Manager, Last Mile Operations
- Remote

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
• Use route planning software to build efficient delivery routes
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers to meet and exceed customer expectations
• Ensure that all work is completed accurately and within established time frame
• Ensure photos are taken for every job
• Allocate and request additional resources as needed
• Develop and mentor staff to reach goals; train staff on company policies and procedures
• Carry out managerial responsibilities, including interviewing, hiring, disciplining and resolving issues
• Ensure compliance with corporate warehouse policies, procedures and programs
• Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems

What you need to succeed at RXO:

At a minimum, you'll need:

• 4 years related logistics and supervisory experience
• Experience with Microsoft Office such as Word, Outlook and Excel.
• Experience operating a forklift and pallet jack

It'd be great if you also have:

• Bachelor's degree in business, logistics or similar
• Availability to work a variety of shifts, including holidays, days, evenings, nights and weekends; travel between branches and regions occasionally
• Experience mentoring, training and guiding newer/less-experienced team members
• Bilingual English/Spanish (read, write and speak both languages)
• Strong business acumen with the willingness to act in partnership with management teams

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.