Operations Managing Director; Remote

Description & Requirements

Maximus is hiring an Operations Managing Director to join our team!. We're seeking a senior leader to shape service delivery and execution across complex, mission‑critical programs. As Managing Director, Operations, you'll design and implement operational strategies, lead execution to drive efficiency and profitability, evaluate program performance through data and compliance reporting, and build policies and procedures that optimize outcomes and meet regulatory standards.

You'll also support business development through strategic visioning and proposal efforts, partnering with cross‑functional leaders to turn strategy into measurable results.

If you have strategic leadership skills, strong financial management expertise, and deep knowledge of government programs, we want to hear from you! Apply today and help us shape the future of service delivery.

• Work / Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.
• Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

• Oversee and manage the operations of a business unit(s) with overall responsibility for the accounts
• Manage the client relationships ensuring customer satisfaction.
• Has profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods for the business unit.
• Provide budget analysis, labor planning, problem resolution and coordination of activities between clients and company personnel.
• This management position requires strong technical, communication and management skills and extensive experience in managing the operations of a business.
• Establish strategic plans and objectives for business unit(s).
• Oversee RFP and proposal development process for functional business units and new business development opportunities within the Northeastern Region.
• Review objectives to determine success of operations.
• Oversee activities of multiple sections / departments through subordinates.
• Manage external and internal customer relationships to include high ranking state and local government officials.
• Oversee and review current and new project initiatives.
• Continually work with clients and project staff to develop new and creative ideas for delivering current program services for efficiently, as well as for expanding current services into new operational areas.
• Promote new ideas and provides direction to senior managers in various departments.
• Provide Program Management Operations support to the Health Central team, integrating strategy, delivery, and performance efforts.
• Determine resource requirements and rationalize needs across teams to ensure milestones and deliverables are met efficiently.
• Develop standardized deliverable formats, including annual and semi‑annual plans, periodic reporting, and meeting cadences for the three strategy teams.
• Assist in developing product and…