Chief People and Culture Officer

Chief People And Culture Officer

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world's largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

The Chief People And Culture Officer (CPCO) leads the overall direction of people practices, services and processes including talent acquisition; talent development and succession/impact planning; total rewards/benefits and compensation; people strategy design and implementation across Make-A-Wish America. This position will design, guide, and implement people initiatives across the extended network of national Chapters in partnership with chapter leadership and chapter/mission advancement.

This position is also responsible for the development of strategies and practices to promote the organization's culture across the National Office and Chapters to shape the organization culture and advance our mission of granting wishes to critically ill children. This position drives a comprehensive set of strategies to attract, retain and motivate top talent throughout the organization; integrate new technologies that advance the mission;

and promote and continue to enhance a strong culture of collaboration, cooperation, belonging and community. The incumbent will be a National Office staff liaison to the National Board of Directors' Governance, Compensation and Nominating Committee, providing guidance and support. This leader must demonstrate a passionate commitment to the organization's mission, purpose, and brand, serving as a mentor to management and staff.

This includes a hands-on approach to achieving goals and objectives that strengthen the ability to carry out our purpose across the extended enterprise. This position will report to the Chief Operating Officer (COO) and works collaboratively with the broader Executive and Senior Leadership Teams.

Key areas of responsibility:

• Collaboratively influence to gain broad stakeholder support when developing, implementing, and promoting strategies, initiatives, projects, and implementation in a shared leadership environment and federated model.
• Building and maintaining trusted relationships across the National Office and Chapters to strengthen the adoption of key people and culture practices
• Oversee and align people-related tools, resources, services, and culture to support strategic goals.
• Facilitating people solutioning across the extended organization including both the national office and chapters.
• Overseeing talent resource development, allocation and budgeting of key people, and culture strategies by collaborating to ensure people team assets are used in the most effective ways.
• Overseeing the development, implementation, operation and enhancement of the organization's people strategies and solutions, including fiscal controls, workforce planning and interpretation of trends and necessary actions to safeguard the organization's assets.
• Serve as a visionary leader to ensure that the workplace culture of Make-A-Wish America reflects the values, mission, and objectives of Make-A-Wish by ensuring and enhancing the organization’s attention to culture including key characteristics that include respect, gratitude, recognition, and kindness; creating an environment where people can contribute their skills and perspective to the workplace in meaningful ways
• The incumbent will be a National Office staff liaison to the National Board of Directors' Governance, Compensation and Nominating Committee, providing guidance and support.

Key functional responsibilities include the following:

• Provide strategic…