Vice President of Operations

Job Description

Vice President of Operations Nexus Family Healing
• Minneapolis, MN, US

Nexus Family Healing is looking to hire a Vice President of Operations to join our leadership team!

For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

• Full‑time Hybrid from Minnesota opportunity
• Frequent travel (50%) to Nexus Family Healing Agencies
• Starting salary range: $175,000‑$190,000 yearly

• Five weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• Short/long‑term disability insurance
• 401k match
• Talkspace Therapy Benefit for the whole family
• Hinge Health Benefit for the whole family
• Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Our Vice President of Operations provides high‑level strategic leadership and operational oversight to our specific Nexus agencies. The VP will work closely with agency Executive Directors, developing and executing strategies that advance organizational goals, drive innovation, and ensure service excellence. The VP maintains deep knowledge of each agency’s programs, operations, and performance metrics, ensuring alignment with Nexus’s clinical and operational priorities.

This position is accountable for fostering a culture of accountability, continuous improvement, and fiscal responsibility.

• Establishes a healthy organizational culture by role‑modeling and reinforcing the organization’s values; builds relationships that maintain professionalism, trust, respect, and positive regard.
• Directs and oversees the general functioning and excellence of all Nexus core services to include residential treatment and foster care, as well as related ancillary services.
• Provides direct supervision of Executive Directors and creates opportunities for professional growth, development, and learning; drives performance accountability among agency leadership encouraging the development of future leaders.
• Holds Executive Directors accountable for achieving revenue targets (census and billable services), meeting strategic initiative milestones, and delivering measurable outcomes; ensures alignment with organizational priorities and timely execution of operational goals.
• Interacts with, includes, and respects individuals from diverse backgrounds and promotes and supports the principles of diversity throughout the organization; treats all individuals with dignity and respect while exhibiting compassion.

• Actively participate in strategic planning to develop relevant, measurable goals aligned with the organization’s vision and mission.
• Demonstrate strong fiscal understanding; hold Executive Directors accountable for sound budgeting, responding to forecasts, and achieving financial targets; proactively facilitate adjustments to improve efficiency and sustainability.
• Participate in recruiting, selection, and training of agency leadership, consultants, and partners; engage staff in planning, decision‑making, and process improvement.
• Foster a culture of philanthropy, community involvement, advocacy, and partnership; ensure agency‑level community presence and represent Nexus at key events and conferences.
• Collaborate with other departments to establish and implement Nexus Home Office‑led initiatives; proactively inform and educate Executive Directors on when and how to engage with Home Office teams, ensuring they understand relevant procedures,…