Executive Director, Operational Resilience

Executive Director, Operational Resilience

Job Level: Executive Director

Job Function:
Business Resilience & Security

Location:

White Plains, NY, US, 10601 New York, NY, US, 10172

Employment Type:

Full Time

The anticipated salary range for this role is between $ and $. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award.

In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Perform regular risk assessments of business practices to identify severity and likelihood of loss in case of disaster.

Review business continuity plan with business leads and refresh for current requirements. Maintain department call tree and organize regular tests to ensure viable communication channels. Deliver regular BCM training for staff.

Act as operational lead in the event of an actual disaster or continuity event.

Define business continuity strategy for business unit or region, including frequency and structure of risk assessments, disaster recovery (DR) site planning and call tree tests.

Assess new business processes to catalog risks and incorporate mitigating actions into broader business continuity plan.

Design and oversee execution of communication plan and BCM training curriculum for staff. Act as lead crisis manager in the event of an actual disaster or continuity event.

Maintain ongoing dialogue with business leadership to refine and agree business continuity agenda.

Engage process owners to identify, prioritize and mitigate continuity risk for new and existing workflows.

Liaise with senior counterparts in adjacent business units to inform strategic objectives and targeted enhancements.

Challenge support partners in corporate security, technology and corporate real estate (CRES) to improve efficiencies and/or reduce costs.

Experience benchmarking existing BCM strategy against other business units, regions and/or firms to identify and leverage best practices.

Ability to demonstrate understanding of business processes to more comprehensively assess likelihood and impact of disruption.

Oversee post-mortem of actual disasters or continuity events to extract lessons learned and drive strategic improvements.

15 years of experience.

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at