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Emergency Coordinator

Remote / Online - Candidates ideally in
Truro, Cornwall, TR1, England, UK
Listing for: ShelterBox
Full Time, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Management
    Emergency Crisis Mgmt/ Disaster Relief
Salary/Wage Range or Industry Benchmark: 44542 GBP Yearly GBP 44542.00 YEAR
Job Description & How to Apply Below

Grade: 3

Salary: £44,542 per annum

Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)

Position type: Fixed-term 12-month contract

Responsible to: Head of Emergency Preparedness and Response

Direct reports: None

Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)

Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 50% of your time in any calendar year within 72 hours' notice. Deployments may last between 7 days and 3 months as standard, any deployments which exceed 3 months will be discussed and agreed by your Line Manager ahead of the 3-month time period being reached.

ROLE

PURPOSE:

Shelter Box's Programme Delivery Team is divided into 4 sections - MENA/Asia, East and Southern Africa (ESA), West Africa and Latin American and the Caribbean, and the Philippines. These sections are headed by a Regional Director, who is responsible for the delivery of rapid-on set, protracted and preparedness projects in their regions. Shelter Box's Emergency Team supports the Regional Teams in the delivery of these projects.

Each Emergency Coordinator is assigned to a Region but can be deployed to cover an emergency across the world depending on current capacity of the team.

As an Emergency Coordinator within Shelter Box's Emergency Team, you will be responsible for assessing and responding to emergency shelter needs because of sudden onset and/or rapidly escalating crises across the globe.

This role will support communities affected by disaster by establishing and managing Shelter Box's humanitarian responses in partnership, delivering impactful outcomes at speed and scale. Fast-paced relationship building, partnership brokering, and project management skills are essential.

Emergency Coordinators are often the most senior Shelter Box representative on the ground during an emergency response and are typically responsible for leading multi-disciplinary teams inclusive of response team volunteers. The role is highly deployable, and you can expect to work in austere conditions in countries affected by disaster. When working from the UK, either at our HQ in Truro, Cornwall or remotely from home, your time will be spent supporting an allocated region in the delivery of their project and preparedness portfolio.

The Emergency Coordinator will also work with the Head of Emergency Response to support the technical emergency improvement initiatives as part of Shelter Box's strategy. This is likely to include the development of tools and processes, as well as work on emergency preparedness.

The role will be starting at a time when Shelter Box is realigning itself for further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and would enjoy working as part of a strong team to achieve this.

WHO ARE WE LOOKING FOR?

Shelter Box is seeking a delivery-focused, practical, and proactive individual with experience of working in humanitarian emergency settings. This role would suit someone with humanitarian experience, who is looking for shorter emergency deployments balanced by remote management of responses. The right person will have experience of project development and day-to-day management, risk management and meeting and reporting against agreed objectives.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
  • Establish, design and manage the delivery of emergency response projects to assigned disasters in line with the organisational and programme strategies, policies, and procedures
  • Support the delivery and implementation of preparedness planning and activities during time of non-response, working with regional directors and colleagues when not deployed
  • Ensure timely, safe, and impactful project/programme design and implementation, through close coordination with the wider Regional Team and key support functions, including Finance, MEAL, Safety and Security, Shelter Technical and Supply Chain
  • Provide the first point of contact for deployed teams and disaster monitoring on a 24/7 routine and…
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