Support Manager

Job Description:

Support Manager

Build Force is delighted to be recruiting the role of Support Manager within our growing team.

As the original pioneers, Build Force is the industry’s largest and most successful nationwide career-support programme, supporting thousands of our ex-military community, into long-term trade and professional careers within the construction industry and wider built environment.

Build Force is a community interest company by constitution (not-for-profit) providing a career service and support of our Armed Forces community, to address the labour, skills and diversity shortages we have in the construction industry.

Our team of 9 work from home and are based throughout the UK, with the role being flexible to meet your current commitments or needs. If you are reskilling, this role allows you to be introduced to something new in a safe and supportive environment.

Some key elements of the role include:

• Career support for our military community during their resettlement period from the Armed Forces.
• Support our hard‑to‑reach/long‑term unemployed veterans, back into employment.
• Support of our military spouses/military families in the employment space.
• Mentor matching and sourcing work placements with our industry employers.
• Uploading CVs to employer portals (all training provided), to allow our military community to source employment opportunities with our employers.
• Employer Account Management – acting as the main Build Force POC for a portion of our industry employers, addressing their requirements around social value, ex‑military support, recruitment needs to address their skills and labour shortages, and support with their military events.

The key skills we require are effective communication; organised self‑starter; IT literate; ability to lead and guide those we support; empathetic.

Optional skills would be awareness/appreciation of the construction industry and our Armed Forces.

The role will be working remotely from home around 32‑40 hours per week (with your own laptop with most tasks on Word, Excel and Outlook).

There is an opportunity for the role to grow. Ideally the individual would be self‑employed (we can provide support with this). Hourly rate negotiable on experience. We host events throughout the year, and it would be great if you could attend and meet our military community and industry employers direct (expenses covered).

The role would report to our Senior Support Manager, and sit within the operations team.

Candidates who would be suitable are those who:

• Show enthusiasm and respect for the Armed Forces.
• Have an interest and passion in helping others.
• Self‑management – being organised and methodical.
• Ability to plan work, meet deadlines and targets.

Please send an email to  and we can discuss the role further and any queries you have.

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