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Senior Manager, Customer Excellence Projects; Remote
Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-01-12
Augusta, Kennebec County, Maine, 04338, USA
Listing for:
Hilton
Full Time, Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Management
Event Manager / Planner -
Customer Service/HelpDesk
Event Manager / Planner
Job Description & How to Apply Below
A leading hospitality company is seeking a Senior Manager for their Customer Excellence Team to revolutionize guest experience. This role involves managing HRCC project deliverables, collaborating across teams, and improving customer service processes. The ideal candidate should have at least 7 years of project management experience, particularly in high-volume contact centers. This position also offers competitive salary and comprehensive benefits, including travel and stock purchase programs.
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Position Requirements
10+ Years
work experience
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