Commercial Claims Supervisor - General Liability Claims

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership — and that’s exactly what you’ll find here.

We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

• Jurisdictions:
  Any
• Licenses:
  Any
• Location:
  
  This role is eligible for fully remote work.

• Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high‑quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with Gallagher’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher’s technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

• Claims background:
  General Liability
• Prior leadership experience: 5 years
• Jurisdictional experience:
  Any

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

• Bachelor’s Degree
• Litigation experience

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market, geography, complexity or scope, specialized skill set, lines of business, supply/demand, and scheduled hours.

Below are the minimum core benefits you’ll get. Additional benefits may be provided based on job level and location.

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(k) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

We value inclusion and diversity

Inclusion and diversity is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Reasonable accommodations will be provided to qualified individuals with a disability, unless the accommodation would impose an undue hardship on the operation of our business.