Program Manager

Job Description

Join us at the Center for Public Management (CPM) – a department within the College of Continuing Education at the University of Oklahoma – where we provide public‑sector agencies, staff, service providers, clients and community partners training, research and consulting support for professional and programmatic development. We deliver cost‑effective, customer‑oriented solutions tailored to unique needs and situations.

The Program Manager oversees operations and directly supervises staff involved in child support policy research, analysis and development; training and curriculum development; strategic planning and project management; and web content management. The role may support a hybrid remote work schedule and requires a national background check and fingerprint search.

• Supervise up to 11 full‑time staff, including hiring, coaching, training, resolving personnel issues and conducting performance evaluations.
• Oversee day‑to‑day program operations and ensure deliverables are met.
• Align program deliverables with strategic outcomes.
• Meet with stakeholders to discuss program status and goals.
• Manage the program budget.
• Interface with university departments, funding sources, outside organizations and state or government agencies.
• Maintain effective professional and team relationships aligned with CPM core values.
• Perform additional duties as needed to fulfill the position’s functions.
• Assess program effectiveness and identify improvement areas.

Required

Education and Experience:

Bachelor’s degree AND 48 months of program development, program management, or related experience.

Equivalency Substitution: 48 months of related experience in lieu of the Bachelor’s degree for a total of 96 months of related experience.

• Strong communication and rapport building with students, faculty, and staff.
• Proficiency in Microsoft Office.
• Highly organized, able to manage multiple projects and deadlines.
• Ability to read and interpret policy, state and federal regulations.
• Effective evaluation of projects/programs and production of comprehensive reports.
• Strong supervisory skills and clear communication of directions and expectations.
• Proactive problem‑solving initiative.
• Collaborative team orientation.
• Demonstrated communication experience.

Valid Driver’s License.

• Engagement in repetitive motions.
• Standard office environment; frequent exposure to pressure from deadlines and busy periods; potential travel and interdepartmental contact.

• Master’s degree.
• Experience working with government, public sector or non‑profit agencies.
• Fostering a collaborative work environment.
• Experience with OU systems, processes and procedures.
• Experience managing learning and development using online delivery and virtual in‑person training.

Senior Curriculum Specialists, Technical Writers, Instructional Designers, Senior Administrative Support Specialists, and Project Coordinators.

If selected, you will be subject to the University of Oklahoma Norman Campus Tuberculosis Testing policy. Please review the policy at (Use the "Apply for this Job" box below)..

The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices or procedures. This includes but is not limited to admissions, employment, housing, financial aid and educational services.

Yes – a background check and police record check are required.

$55,500.00 – $60,000.00 (full time)

The University of Oklahoma values the unique talents, perspectives and experiences of its community. We aspire to harness innovation, creativity and collaboration for the advancement of people everywhere. You belong here!