Social Worker Supervisor III - CPS Investigations Job Nashville North Carolina USA,Management

This position supervises a team of four Social Worker IA&T. On-call rotation required. Needs current NC Child Welfare training status. Prefer employee who demonstrates leadership knowledge and characteristics, knowledge of the court process and experience in court, on-call experience, ability to adapt to on-going and frequent changes, positive attitude and a willingness to learn and adapt.

A. Primary Purpose of Organizational Unit

The primary purpose of the Child Protective Services Investigations/Assessment unit is to receive and investigate assessment referrals of child neglect abuse and dependency. Services to families in Nash County will enhance the family's ability to function independently and will prevent child neglect or abuse from re-occurring. Services for maltreated services are aimed at strengthening family life by supporting and improving parental/caretaker abilities, which, in turn, assure a safe nurturing home for children.

Services are home-based and are preventive, rehabilitative and non-punitive with efforts toward identifying, providing or arranging services needed. This is done through parent/caretaker cooperation and consent or, in the event the child's safety is at eminent risk through court petition as the agency's responsibility foremost, is to protect the child. The unit is to provide public education regarding risk of maltreatment, incidents of child maltreatment methods and procedures and the availability of preventive, protective and case management services.

B.

Primary Purpose of the Position

Employee provides supervision to a staff of four Social Worker Investigative/Assessment and Treatment (SWIA&T) Investigators.

The supervisor establishes, supports, and implements standards that are consistent with state and federal statutes, Administrative Rules and CPS standards. The supervisor is responsible for:

Assuring implementation of agency policy.

Providing regular supervision to staff in order to evaluate performance, maintain objectivity, and process client specific issues.

Focusing interventions on expected outcomes.

Receiving training, consultation, and support which will enhance effectiveness of staff.

Coordinating work flow operation.

Assigning cases.

Arranging mandated training efficiently and effectively.

Assuring that quality services are rendered.

Employee also assists with the Agency's efforts in conducting disaster related programs and performs other duties as required.

C. Work Schedule

Working hours are generally from 8:00 a.m. to 5:00 p.m. Monday through Friday. Occasionally employee may be required to speak or represent the agency at a community function. Employee also serves as a consultant for after-hours coverage on a rotating basis.

D. Change in Responsibilities or Organizational Relationship

None.

Order of Importance (percentage of time) in sequential order. All responsibilities and duties described in IIA are essential to the effective performance of a Social Work Supervisor III.

A. Operational Responsibilities (75%)*

Develops and revises goals, work standards, polices, and procedures affecting the unit.

Schedules office visits, field visits, and conferences with supervises.

Aids supervises in setting priorities and deadlines to meet goals.

Prepares unit meeting agendas and individual conference agendas.

Reviews and interprets manuals, legal mandates, new policies, etc. adjusting program-matic and operational goals, policies, and procedures as needed.

Meets with the Regional Children Services Consultant/State staff periodically to review changes in regulations, and polices affecting the unit.

Acts as a member of the Management Team assisting in establishing agency goals, policies, procedures etc. and keeps unit informed of Management Team decisions relating to the agency and the unit.

Provides input to Program Administrator and/or Deputy Director and/or Director regarding need for staff, equipment, training programs, etc.

B. Organizing and Directing Work*

Assigns cases to staff and maintains workload balance.

Evaluates individual case loads and staff skills on an on-going basis making necessary changes to keep operations running smoothly and fairly.

Organizes unit to efficiently carry out changing mandates in the Child Protective Services Program.

Operationalizes new policies and procedures.

Serves on Inter-Agency committees, community boards and committees as an agency representative.

Coordinates unit activities with Income Maintenance staff, with agency attorney to Children's Services, Child Support staff and community resources.

Interviews dissatisfied or special clients to resolve problems.

Screen referrals with Intake workers in two-party review.

C. Financial Management*

Makes recommendations for additional personnel, equipment, space, etc. based on sound factual data to the Program Administrator/Deputy Director/Director.

Keeps abreast of CPS funding availability assists workers in using correct daysheet codes to maximize funding.

Executes contracts for needed (for example translation…


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