Court Services Supervisor ; Family

Court Services Supervisor 2 (Family) – New Jersey Courts

We are a 8,500‑member organization dedicated to delivering fair, impartial, and high‑quality court services to the public. As a Court Services Supervisor, you will play a pivotal role in ensuring the Family Division’s case‑management team operates efficiently, adheres to legal and administrative standards, and maintains the confidence of the community we serve.

Salary: $72,030.32 – $ (Schedule A) or $72,030.32 – $ (Schedule B). New hires typically start at the minimum of the range; current employees receive a 5 % increase upon promotion, capped at the top of the band or the lowest salary of the level, whichever is greater.

• Supervise daily operations of a case‑management team, including professionals, paraprofessionals, and support staff both in‑person and remotely.
• Regulate workflow per operating schedules and ensure compliance with human‑resource policies, statutes, regulations, and court rules.
• Advise management on personnel matters, investigate disciplinary actions, and address performance deficiencies.
• Compile and analyze statistical data on workload volume and court/unit efficiency.
• Coordinate work across units or teams, monitor backlog, and implement strategies to achieve organizational goals.
• Interact daily with judges and their chamber staff; respond to inquiries from the public, clients, customers, subordinates, supervisors, and managers.
• Oversee staff scheduling, vacation time, special projects, and conflict mediation; review reports for accuracy and completeness.
• Promote diversity, inclusion, and staff engagement; recommend solutions to critical work problems and lead initiatives to meet time and quality standards.

• Bachelor’s degree from an accredited college or university and three years of professional experience, including at least one year in case‑management, court‑order enforcement, or supervision of offenders.
• Substitutions:
  Associate degree with two additional years of experience;
  Master’s degree with one year of general experience; or law degree with two years of experience. Credits may be substituted for experience on a year‑for‑year basis (30 semester hours = one year of experience).
• Proficiency with automated systems (FACTS, NJKIDS, eTRO) and virtual platforms (Zoom, Microsoft Teams) is a plus.
• Ability to interact with community leaders, agencies, stakeholders, and organizations.

• Hybrid work schedule: up to two days of remote work may be authorized with a secure high‑speed home internet connection.
• Driver’s license required only if vehicle operation is essential to the role.
• Citizenship not required; applicants must be authorized to work in the United States.
• Security clearance: a thorough background check, including fingerprinting, must be completed by new hires.
• Residency: all new hires must establish a principal residence in New Jersey within one year, unless an exemption is granted.
• Note:
  
  If another vacancy opens within five months of this posting’s closing, the applicant pool may be used to fill it.
• Seniority Level: Mid‑Senior;
  
  Employment Type:
  
  Full‑time;
  Job Function:
  Other;
  Industry: Administration of Justice.

Complete the NJ Judiciary application in full, including work‑experience and education sections. Attach all required documents and describe each position in detail. Do not skip the Work History or Education sections or use “see resume.” Only fully completed applications will be considered.

The New Jersey Judiciary is an Equal Opportunity/Affirmative Action employer committed to diversity and inclusion in the pursuit of justice. All qualified applicants are encouraged to apply.