Remote Revenue Manager

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Reporting to the Director of Revenue Management, the Revenue Manager will lead a team of Revenue Specialists, partner closely with Regional Managers and cross‑department leaders, and represent the Revenue Management department in both internal and client‑facing discussions.

Job Title:

Revenue Manager

• Oversee street rate and web rate management for 20+ properties, ensuring alignment with company strategy and market conditions.
• Audit and approve all revenue management strategies for accuracy, consistency, and performance expectations on 150+ self‑storage properties.
• Manage the full ECRI (Existing Customer Rate Increase) process, including processing ECRIs for 20+ properties and ensuring all increases follow guidelines and business rules.

• Provide strong leadership, coaching, and accountability to the Revenue Specialist team (currently Garrett and Logan).
• Ensure team adherence to processes, accuracy standards, and revenue management best practices.
• Lead the execution of one high‑impact departmental rock per quarter, ensuring measurable outcomes.

• Maintain strong, responsive working relationships with all Regional Managers to ensure alignment on pricing strategy, concerns, and performance trends.
• Participate in recurring monthly department lead meetings to align revenue management initiatives with operational, marketing, and technological priorities.
• Actively participate in client calls to provide insight on rate strategy, performance trends, and pricing recommendations.

• Lead onboarding of new properties into Value Based Pricing.
• Supervise the onboarding of properties into Veritec for rate management.
• Conduct recurring monthly meetings with the Veritec account manager to review system performance, enhancements, and portfolio‑level strategy.

• Assist Director of Revenue Management with onboarding of new properties at each of the three stages of onboarding (Competition, Value Pricing, Tenant Rates).
• Assist Director of Revenue Management in continuous development of the Veritec program, including further development of web rates, discounts, auction units, expansions, etc.
• Attend weekly Core Team Connect meeting.
• Attend bi‑weekly Revenue Management meeting.
• Periodic travel, when necessary, to onboard locations and effectively manage their rates.
• Quarterly travel to meet with Revenue Management team.
• Semi‑annual travel for operations meeting.

This role is remote, but candidate must be located in one of our current states of operation: AL, AR, FL, GA, IL, KS, KY, LA, MO, MS, NC, OH, SC, TN, VA.

• Cell phone & Internet reimbursement
• Remote work w/ office internet reimbursement
• Mileage reimbursement
• Education reimbursement
• 401(k) with 4.5% company match
• Health/Dental/Vision/Life Insurance
• Paid time off, volunteer time off & company holidays
• Discount on storage units and retail items

• The ability to travel by car or airplane up to 25%
• The ability to travel away from home for up to one week at a time, as requested
• The ability to sit for extended periods of time, including but not limited to 8 hours at a time
• The ability to stand for extended periods of time, including but not limited to 8 hours at a time
• The ability to walk for extended periods of time
• The ability to constantly operate a computer and other office equipment
• The ability to communicate, converse with and express information in person, by phone and through other technology
• The ability to maintain a regular and punctual schedule
• The ability to be a self‑starter

• High school diploma or GED required
• Bachelor’s degree in Business, Finance, or an analytical field, preferred but not required
• 2+ years of rate management experience or experience in a related field, highly preferred
• Knowledge of property management or storage management preferred, but not required
• Knowledge and understanding of Microsoft programs, with a proficiency in Excel is required
• A background screening will be conducted at time of offer.