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Assistant General Manager

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Taco Bell
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 19 - 21 USD Hourly USD 19.00 21.00 HOUR
Job Description & How to Apply Below

At W&M Restaurants, we don't just offer jobs - we create opportunities to thrive in a fun, inclusive, and

community-driven environment. Whether you're starting your career or looking for a flexible role, we're here to

support your growth with competitive pay, hands-on training, and mentorship programs. Our vibrant

workplace culture celebrates your achievements and values your individuality. Plus, we're proud to give back -

supporting local organizations, clubs, and sports teams, including over a decade of contributions to the Boys & Girls Club. Join a team that cares about your success and your community!

$19.00 per hour - $21.00 per hour

We Offer the following:
  • FREE EMPLOYEE MEALS - Stay fueled with delicious meals on us every shift!
  • Fast-track your career with our commitment to promote from within - your growth is our priority!
  • Learn and grow through hands-on training and inspiring mentorship programs.
  • Be celebrated for your hard work in a culture that values and rewards your contributions.
  • Enjoy competitive pay that reflects your dedication and performance.
  • Performance-Based Bonuses Meet store goals and metrics earn bonuses that reward your impact and drive.
  • Work When We Need You Most - Be ready to workday, mid, and night shifts - your flexibility helps us shine, and we reward it!
  • Earn paid time off and recharge, with eligibility based on your location/state and role.
  • Access to health care coverage to support your well-being and peace of mind.
  • Employee Assistance Programs (EAP) - Get confidential support for life's challenges - from mental health and financial advice to family care and more.
  • Enjoy amazing perks like discounts on travel, entertainment, fitness, and more - because you deserve it!
  • Free Uniform T-Shirts - Look great and feel comfortable with complimentary uniform tees at no extra cost to you!
  • Premium Holiday Pay - Celebrate some of the holidays with extra earnings or paid time off - because your time is valuable, especially on special days.
    * Based on location/specific holidays and hours
Assistant Restaurant General Manager job responsibilities. Essential Tasks:
People Development (50%)
  • Lead with purpose:
    Be a role model for a positive, inclusive culture that makes both employees and guests feel welcome.
  • Build your dream team:
    Use modern recruiting tools to hire passionate Team Members and Shift Managers.
  • Launch careers:
    Host engaging new hire orientations and ensure smooth onboarding within 3 days.
  • Coach for success:
    Design personalized training plans with clear 90- and 180-day goals to help your team grow.
  • Stay connected:
    Hold meaningful one-on-one check-ins every 60 days to support development and career progress.
  • Smart scheduling:
    Collaborate with Shift Leads to create schedules that align with training goals and business needs.
  • Empower leadership:
    Guide Shift Leads to run shifts that promote growth and readiness for the next step.
  • Celebrate wins:
    Recognize achievements in creative, motivating ways.
  • Resolve with care:
    Address team concerns quickly and respectfully.
  • Grow careers:
    Conduct thoughtful annual reviews that reflect performance and future potential.
Business Operations (30%)
  • Drive results:
    Help manage costs and implement smart solutions to meet operational goals.
  • Ensure excellence:
    Train your team to meet top standards in food safety, sanitation, and brand quality.
  • Lead the kitchen:
    Oversee food production and ensure every dish meets expectations.
  • Stay organized:
    Conduct inventory audits and maintain stock levels within budget.
  • Master the paperwork:
    Support daily operations with accurate banking, accounting, labor reports, and HR documentation.
  • Be the bridge:
    Communicate effectively with the home office to resolve any discrepancies.
Customer Satisfaction (20%)
  • Create memorable moments:
    Deliver outstanding service that keeps guests coming back.
  • Turn challenges into loyalty:
    Resolve customer concerns with empathy and professionalism.
  • Be a local Leader:
    Promote the brand through community events and word-of-mouth.
Job Requirements and

Essential Functions:
  • High School Diploma or GED, College degree or equivalent Taco Bell/industry experience preferred
  • 1-2 years supervisory experience in either a food service or retail environment, including Profit and Loss responsibility.
  • Accessibility to dependable and reliable transportation.
  • Excellent communication skills.
  • Dependable attendance and punctuality are a necessity.
  • Able to perform basic business math.
  • Basic Microsoft Office skills required.
  • Strong analytical and decision-making skills required.
  • Able to complete required online training and certification modules.
  • Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
  • Able to complete tasks that include stooping, pushing/pulling up to 20 lbs.
  • Able to tolerate standing, walking, bending, twisting, and stooping during 90% of shift time.
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