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Operations Manager

Global Senior Director of Operations - Remote-First

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Affirm
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 253000 - 355000 USD Yearly USD 253000.00 355000.00 YEAR
Job Description & How to Apply Below
A financial technology company is seeking a highly motivated Senior Director of Operations to lead its global operations team. This pivotal role involves developing the global operations strategy, overseeing customer servicing, and managing a team of nearly 200 affirmers. The ideal candidate should have over 15 years of experience in customer service and fraud operations, and a strong ability to drive operational efficiency while maximizing growth opportunities.

Competitive compensation is offered, with base pay ranging from $253,000 to $355,000 based on experience and location.
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Position Requirements
10+ Years work experience
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