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Senior Complaints Policy & Ombudsman Lead; Remote
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2025-12-30
Manchester, Greater Manchester, M9, England, UK
Listing for:
Domestic & General
Remote/Work from Home
position Listed on 2025-12-30
Job specializations:
-
Management
Wealth Management
Job Description & How to Apply Below
A leading financial services provider is seeking a Complaints Policy and Ombudsman Manager to lead a team focused on effective complaint resolutions. The role involves strategic leadership, managing high-risk Ombudsman cases, and developing robust complaints policies. Ideal candidates will have strong experience in complaints management within financial services, along with a solid understanding of relevant regulations. A comprehensive benefits package, including health plans and generous leave, is offered in this hybrid position.
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Position Requirements
10+ Years
work experience
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