Business Office Manager - Senior Living

Business Office Manager - Senior Living at Senior Living Communities, LLC

At The Gables
, we are proud to be recognized as a Great Place to Work®, and we believe that our success begins with one simple principle:
People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and team members. If you're passionate about providing exceptional care in an environment where you’re valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do.

Come join us and be a part of something extraordinary! Now accepting applications for a Business Office Manager
.

The ideal candidate will have experience in a wide variety of business office responsibilities including petty cash reconciliation, aging/collections, invoicing, payroll, and accounts payable. Must have experience providing a high level of customer service and senior living experience is a plus. Must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision. This position also assists HR with recruitment, orientation, onboarding, and retention.

Experience in HR, medical billing and senior living/retirement communities desired.

This position is the principal point of contact regarding all business matters. It also serves as the principal point of contact with the management company regarding all administrative business aspects of the community, including accounting, budgeting, financial reporting, and accounting support.

• Responsible for recruiting of candidates to ensure proper coverage in all departments.
• Insures forward motion of candidates as they progress through the ATS system.
• Communicates with Home Office on a daily/weekly basis regarding recruitment needs for the community.
• Calls and pre‑screens applicants to determine qualifications for open positions.
• Submits resumes/applications to hiring managers to schedule face‑to‑face interviews.
• Oversees pre‑employment screening, including background checks, drug testing, PPD, health screenings, and I-9 documentation.
• Handles new employment offer letters.
• Creates and maintains all team member files with required information while maintaining confidentiality.
• Creates Paylocity accounts for all employees.
• Schedules, facilitates, and participates in new employee orientations.
• Manages uniform ordering for all employees.
• Identifies training needs of Department Head level team members to expand their skill set and knowledge base.
• Participates in the Manager on Duty program requiring work at the community for a pre‑determined period over the weekend.
• Serves on special projects and assignments outside of the individual community to support other communities or the broader portfolio.
• Creates and maintains all resident files with required information while maintaining confidentiality.
• Serves as liaison with third‑party vendors; establishes and maintains all vendor files.
• Processes and/or oversees accounts receivable by invoicing customers, posting payments of invoices, and tracking non‑routine and miscellaneous services for which team members, residents, or vendors should be billed or credited.
• Accounts for all petty cash transactions and reimbursements.
• Assists in keeping all departments aligned with budget.
• Maintains data related to entrance fee tracking, resident refunds, amortization, and financial assistance.
• Maintains office and business supplies inventory and prevents maintenance on office machinery.
• Assists the Executive Director with the annual budgeting process as necessary.
• Facilitates, participates in, and/or attends all required in‑service training and education programs as scheduled.
• Oversees Medicare ancillary charges (x‑ray, lab, and pharmacy) and ensures accuracy of healthcare medical supply charges.
• Processes admissions/discharges within Vision (IL only) and maintains resident status change forms throughout the community to ensure accuracy.
• Maintains emergency contact information for POAs.
• Processes…