Knowledge Manager, Management

Salary Range

Knowledge Manager (Grade 15, Exempt). Annual salary range: $86,560 – $108,200. This range reflects the minimum to midpoint of the grade. Salary may exceed the midpoint and will commensurate with experience.

Position Title

Knowledge Manager

Job Description Summary

The Knowledge Manager is responsible for implementing and administering Sourcewell’s knowledge and content management practices. This role facilitates the capture, curation, and flow of knowledge across the organization, ensuring the effective use of knowledge repositories. The Knowledge Manager oversees the content lifecycle, taxonomy, and publishing standards, and ensures organizational repositories are compliant with governance protocols and aligned with Sourcewell’s strategic knowledge management approach.

• Develop policies and processes, create best practices, set up case studies, and deliver internal knowledge-sharing sessions to capture and share knowledge among colleagues on project/program outcomes and innovative practices in a particular area of expertise and to support the practice.
• Manage the knowledge management system with guidance from senior colleagues. May involve responsibility for the development or operation of the system.
• Create a global, company-wide document management system and ensure compliance with it.
• Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and procedures.
• Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.
• Deliver small- or medium-scale projects while working within an established program management plan.
• Manage the development and/or delivery of a significant element of an organizational change management initiative for a substantial department/area.
• Manage a project workstream within a transformational change program, ensuring coordination with related activities; use structured change management methodologies to identify barriers to change and to propose actions to overcome these barriers.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Other duties as assigned.

• Bachelor’s degree in related field OR a combination of post-secondary training, professional education, and related experience equivalent to four (4) years.
• Three (3) years experience in information management and/or knowledge; of which the total years of experience include:
• Experience with knowledge management tools and technologies, including content management systems, intranets, collaboration platforms, and document management systems.
• Meeting facilitation and presentation experience.
• Strong understanding of knowledge management principles, methodologies, and best practice.

• This is a remote position, and is subject to Sourcewell's telecommuting policies and procedures.
• On occasion, may be asked to travel to Staples, MN for meetings, professional development or team activities. Potentially twice per year. Notice will be given ahead of time.

Full Time

Full time

Position Type

Regular

Scheduled Hours

40

Mid-Senior level

Full-time

Information Technology

Government Administration