Senior Director​/Vice President of Servicing

About Us

PROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada, and Denver, Colorado, is a patient-centric complex claims administration and healthcare finance company that provides innovative services and financial products to injury victims, medical providers, and law firms in the United States.

PROVE is primarily engaged in a fast-growing form of specialty reimbursement commonly referred to as medical lien funding that enables victims of third-party liability accidents (e.g., motor vehicle collisions) to access healthcare in their greatest time of need.

PROVE is more than a medical lien funder—we offer patients a full suite of financial products including co-pay and deductible finance and pre-settlement loans, providers with comprehensive revenue cycle solutions including outsourced complex claims administration, and attorneys with patient concierge services and technology solutions to manage caseloads, reduce overhead and most importantly, maximize the outcome for their clients.

PROVE maintains a fortified balance sheet, supported by a group of institutional capital partners that manage more than $16 billion in assets under management.

PROVE is backed by C9 Partners, LLC, a Los Angeles-based private equity firm focused on making investments in US-based businesses at the intersection of financial services, specialty finance, and healthcare services.

We help injury victimsintheir greatest time of need.

PROVE Partners wants to make an IMPACT on the lives of the patients we help, the clients we work with, and the team we treasure.

• I = Innovate Daily
• M = More…with Less
• P = Pursue Growth and Learning
• A = Accountability
• C = Communication
• T = Teamwork

The Senior Director / Vice President of Servicing (remote) is responsible for leading PROVE’s servicing organization with the primary objective of maximizing recoveries and minimizing losses across PROVE’s portfolio of financial assets. This role will oversee all servicing operations through a blended workforce of onshore and offshore remote team members, driving execution discipline, data-driven performance management, continuous process improvement, and elite stakeholder communication with law firms, counter parties, and internal partners.

The Senior Director / VP of Servicing will ensure PROVE’s interests are protected, recoveries are aggressively pursued, and operations are executed with excellence, professionalism, and compliance.

• Servicing Operations Leadership
  • PROVE’s lien security interests are properly perfected, including ensuring law firms receive adequate notice of assignment of interests
  • Case status updates are obtained from representing law firms at least every 90 days
  • New legal representation is secured for dropped or abandoned cases
  • Recovery of misdirected funds from third parties
  • PROVE’s interests are represented in bankruptcies, probate actions, interpleaders, and other extenuating circumstances
  • Exceptional customer service and professional communication in all interactions with outside parties
• Settlement Execution Partnership
  • Achieving fair, strategic, win-win settlement outcomes in line with PROVE’s client-level targets and performance goals
  • Driving disciplined follow-through on agreed settlements to convert commitments into actual cash collections
  • Establishing escalation pathways and management oversight to resolve stalled negotiations, disputed balances, or complex settlement situations
  • Ensuring settlement execution reflects professionalism, strategic judgment, and alignment with PROVE’s broader servicing strategy
• Legal Partnership
  • Coordinating Legal Demands requesting information or funds owed to PROVE
  • Supporting bar complaints against law firms that breach ethical duties leading to financial harm
  • Supporting litigation strategies against counter parties whom is appropriate or fail to remit funds contractually owed

• 1) Team Leadership & Performance Management
  • Lead day-to-day management of servicing operations
  • Build, coach, and motivate a high-performing remote workforce (onshore + offshore)
  • Drive accountability to daily productivity, output quality, and KPI targets
  • Develop…