Implementation Project Manager - Remote

Want to work with a solid company that’s transforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you’ll enjoy a top-notch employee experience where you can embrace your problem‑solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day.

Our culture is collaborative, and we believe strongly in training, growth and internal advancement. We offer competitive compensation including comprehensive benefits and a generous time‑off policy. We offer both on‑site and remote opportunities.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customers’ daily lives.

The Implementation Project Manager is responsible for ensuring that all implementation projects are completed on time and within scope through facilitating communication, documentation, and adherence to internal processes. The Project Manager reports to the Director of Implementation & Onboarding.

We are seeking a highly motivated and detail-oriented Project Manager to oversee and deliver projects that drive the implementation and success of products. The ideal candidate will excel at coordinating cross‑functional teams, managing timelines, and ensuring seamless delivery of our products to our clients.

While this role is remote, our ideal candidate would reside in San Diego, CA or Phoenix, AZ, and would be open to meeting in person once a month.

• Project Planning and Execution:
  • Develop comprehensive project plans, including scope, goals, timelines, and resource allocation.
  • Manage the entire project lifecycle from initiation to closure.
• Stakeholder
  
  Collaboration:
  
  
  • Serve as the primary point of contact for clients, ensuring clear communication of project status and expectations.
  • Coordinate across internal teams to meet project objectives.
• Risk and Issue Management:
  • Identify potential risks and issues early, develop mitigation plans, and implement solutions to ensure project success.
• Performance Tracking:
  • Monitor project performance using appropriate systems, tools, and techniques.
  • Regularly report project progress to stakeholders and leadership.
• Process Improvement:
  • Analyze project outcomes to identify areas for improvement.

• Manage ~30 simultaneous projects with weekly or bi‑weekly stakeholder check‑ins
• Act as a liaison between internal and external project stakeholders
• Lead a Pod, made up of cross‑functional Implementation and Integration Consultants, and manage project assignments
• Ensure Pod team members log their time to effectively track bandwidth; manage Pod capacity
• Monitor overall project progress, ensure adherence to deadlines, and measure against estimates versus actuals
• Document and follow‑up on important actions and decisions from meetings
• Assist with and/or complete internal projects as needed
• Contribute continuous improvement of project management processes, scoping requirements, documentation requirements, quality standards, and success criteria.
• Provide internal teams with detailed implementation activities for escalated clients
• Answer questions and provide project updates to both internal and external stakeholders

• At least 5 years of experience as a Project Manager, preferably in a SaaS or software development environment.
• Strong understanding of SaaS delivery models, implementation methodologies, and client onboarding processes.
• Proficiency in project management tools such as Monday, Jira, Asana, or Rocketlane.
• Exceptional organizational and time management skills.
• Experience managing multiple projects simultaneously in a fast‑paced environment.
• Excellent communication and interpersonal abilities across various organizational levels. (Executives, Directors, Managers, and HR Professionals)
• Ability to foster a collaborative culture; influence stakeholders; understand complex issues, drive priorities and resolutions.
• Familiarity with Agile, Scrum, or…