Manager of Business and Operations

The Manager of Business and Operations is a key leadership position within MAASE. This role supports the Executive Director in overseeing the organization’s business functions, financial operations, HR coordination, compliance systems, and organizational infrastructure. The Manager plays both strategic and operational roles—managing long-term financial planning, supporting business model sustainability, coordinating with outsourced HR and accounting partners, and ensuring smooth daily operations.

This position works closely with the MAASE team, outsourced vendors, and the MAASE Leadership Team. The ideal candidate is detail-oriented, proactive, and comfortable managing complex systems while supporting a remote, mission-driven nonprofit association.

• Financial Management & Accounting
  • Coordinate daily financial processes and serve as the primary liaison with the outsourced accounting firm.
  • Lead long-term budget forecasting, financial modeling, and strategic financial planning aligned with organizational goals.
  • Manage and oversee organizational budgets, financial controls, cash flow monitoring, and reserve/investment policies.
  • Conduct bookkeeping for the MAASE Foundation in-house and gradually adopt selected bookkeeping responsibilities for MAASE as systems stabilize.
  • Ensure timely, accurate financial reporting for leadership, auditors, the Board, and committees.
  • Support audit preparation and compliance activities.
  • Oversee , Quick Books Online, and other financial tools (or equivalents).
• Human Resources & Compliance
  • Serve as the internal HR liaison to the outsourced firm, coordinating onboarding/offboarding, payroll updates, policy needs, and benefits-related communication.
  • Maintain accurate personnel records, HR documentation, and compliance documents.
  • Support updates to the employee handbook and ensure alignment with state/federal employment requirements.
  • Maintain data privacy, confidentiality, and document retention systems.
  • Support risk management processes, including insurance, emergency planning, and business continuity.
• Organizational Operations & Governance
  • Sustain effective governance processes and support board operations, including policy development, reporting, and compliance with bylaws.
  • Help track and move forward MAASE’s strategic plan priorities.
  • Maintain organizational policies, procedures, and position descriptions.
  • Oversee technology systems, user access, and data security in partnership with external vendors.
  • Manage contracts, vendor relationships, and RFP processes.
• Business Planning & Program Sustainability
  • Develop and implement business plans for new or evolving MAASE initiatives.
  • Conduct financial feasibility analyses for proposed programs, products, or services.
  • Provide data-driven insights to support long-term organizational sustainability.
• Collaboration & Communication
  • Provide operational support to the Executive Director and Associate Executive Director.
  • Collaborate closely with the Manager of Events and Engagement.
  • Communicate financial and operational updates with clarity to stakeholders.
• Other Duties as assigned.

• Remote work, with occasional in-person meetings in the Lansing area.
• Some travel within Michigan for events or meetings.
• Standard hours Monday–Friday, with occasional flexibility required.

• Salary: negotiable based on experience
• Employment Type:
  
  Full-time, 40 hours/week (W–2)
• Work Schedule
  • Standard hours: 8:00 AM–5:00 PM with a one-hour lunch
  • Flexibility around meetings and scheduling as needed

MAASE offers a competitive and supportive benefits package, including:

• 27 vacation days annually
• 11 paid holidays
• 12 sick days
• 2 personal days

• Access to health, dental and vision insurance

• Annual professional development funds to support staff learning, training, and growth.

• MAASE-provided technology for home office use (e.g., laptop, peripherals)
• Remote work setup support
• Access to Google Suite, Asana, Zoom, and other organizational tools

• Federal mileage reimbursement rate for approved travel
• Typical travel includes trips to the Lansing office…