Regional Maintenance Manager - Greystar Owned Assets

Overview

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets.

Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

JOB DESCRIPTION SUMMARY

The Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members as well as ensuring compliance to company policies for maintenance. Additionally, the RMM will meet with and present various recommendations to owners and senior leadership, assist in developing scopes of work, managing vendor (supplier) relations, and analyzing properties with respect to capital needs, budgeting and maintenance.

This is a fully remote position based anywhere in the United States and requires up to 75% travel.

This position supports a multi-state portfolio spanning the Mid-Atlantic, Southeast, and South Central/Midwestern United States

• Conducts annual maintenance inspections to company standards, ensuring all steps are completed and reported to leadership (including the District Maintenance Manager where applicable).
• Track the annual Elevated Surface Inspection conducted by site teams and report completion to leadership.
• Lead on-site maintenance staff in diagnosing problems and repairs related to HVAC, electrical, plumbing, swimming pool, carpentry, drywall, exterior structure, and appliances. Schedule preventive and floating maintenance, if applicable.
• Schedule and conduct training workshops and classes, track registration through the Learning Management System (LMS), and work with the District Maintenance Manager to conduct and track classes.
• Assist the Regional Property Manager (RPM) with the annual budget process, providing subject matter expertise for maintenance-related items.
• Evaluate suppliers and their services on an annual basis based on quality, customer service and pricing.
• Assist in the interview process for Service Supervisors to assess technical qualifications and cultural fit; provide post-interview written reports to the hiring manager.
• Support community and the RPM with associate training, coaching and discipline.
• Perform other tasks as directed.
• Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility, reporting violations to appropriate individuals.
• Practice proper safety techniques in accordance with policy and report any malfunctions, injuries, or safety issues to the appropriate individuals.
• Identify areas for improvement and offer suggestions to improve efficiency and productivity.
• Keep abreast of current changes in technology, processes, and standards within the industry and apply knowledge to the area of responsibility.

The Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members throughout the Southeast region, as well as ensuring compliance with company policies for maintenance. The RMM will support regional due diligence initiatives including acquisitions, new fee-managed student contracts, and support the stabilization of new assets. This includes reviews of work order logs and assisting with acquisition walks within the region.

Ideal candidates will be proficient in Greystar technology tools and able to train onsite team members in the use of products including Leonardo
247 and the Entrata Facilities Mobile App.

The salary range for this position is $90,000 to $100,000.

• Corporate Positions:
  In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions:
  In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• Onsite…