Operational Support Manager; WMS Band 2

WSLCB Vision

Safe communities for Washington State.

Promote public safety, public health and trust through fair administration, education, and enforcement of liquor, cannabis, tobacco, and vapor laws.

This recruitment is open until filled. First review of applications will be November 24th, 2025 – please submit an application on or before November 23rd, 2025. The hiring authority reserves the right to make a hiring decision at any time. We encourage all to apply as early as possible.

This position is currently eligible to telework. This position will be required to work in the office at least 1 day per week or more as needed. This may change based on business needs.

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

The WSLCB strives to promote diversity, equity, inclusion, and belonging in all aspects of our work. This includes a commitment to our workforce and external stakeholders. We are committed to building an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and the community we serve. As a WSLCB team member, you will have opportunities to join statewide business resource groups such as Rainbow Alliance and Inclusion Network;
Veteran Employee Resource Group;
Latino Leadership Network;
Blacks United in Leadership and Diversity;
Disability Inclusion Network;
Washington Immigrant Network;
Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network;
Supporting our Voices, Empowering Rights, and Engaging Indigenous Governance; and Interagency Committee of State Employees Women.

The WSLCB Finance Division is announcing an exciting opportunity for an Operational Support Manager (WMS Band
2) position in Olympia, WA. This is a Washington Management Service (WMS) Band 2 position that reports to the Chief Finance Officer.

This position is responsible for managing, directing, and providing oversight to the Operational Support staff and overseeing the daily operations of the Agency that includes Headquarters Reception, Workplace Safety and Security, Building Management, Business Services, Agency Asset Management and Inventory, Agency Transportation and Fleet Management, Agency Process Improvement and administering the agency's Contracting and Procurement functions. The role is the primary liaison with internal customers on implementation of, and compliance to ensure alignment with policies and best practices and has significant influence on the outcomes of defined services and uses independent judgment in resolving complex problems where precedents are not always clear.

If you have an interest in administering contacts, procurement and facility management for an agency with a focus on process improvement, we encourage you to apply to be a part of the WSLCB team!

• A comprehensive benefits package (but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (in courses at state universities/colleges on a space availability basis – all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and Linked In Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program – confidential program created to promote the health, safety and well‑being of public service employees
• Generous wellness program (we offer reimbursements for…