Director, Customer Supply Chain

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Director, Customer Supply Chain   Date:  Jan 14, 2026

Location:

Toronto, ON, CA
General Overview

Functional Area:

Supply Chain Management (SCM)
Career Stream:  Supply Chain Management (SCM)
Role:  Director 1 (DR1)

Job Title:

Director, Strategic Supply Chain Management 1
Job Code:  DR1-SCM-SSCM
Job Level:  Level 12
Direct/Indirect Indicator:  Indirect
Summary  Detailed Description   Maintains responsibility for all customers in a defined global segment
Work closely with Customer to define and implement a supply chain strategy that provides the lowest TCOO.
Interfaces with cross functional teams to ensure negotiations meet business requirements and growth plans.
Advices the supply chain management process for customers from materials pricing and BOM analysis to delivery execution and flexibility performance.
ensures all critical high dollar or strategic commodities are correctly quoted by our commodity managers and that they have a robust supply chain strategy in place.
Provides supply chain leadership in the analysis of customer bids or quarterly BOM Costing exercises for global customers.
Works cross functionally to optimize Design for supply chain performance of Celestica products.
Provides support to Commodity Management teams on contract negotiations.
Supports quarterly business reviews with customers, and with senior management at key/strategic suppliers.
Provides input with respect to interaction with suppliers and development of commodity strategies.
Has regular communication with the customers related to, demand, commitments, non-performing inventory and future process changes/improvements.
Provides direct and indirect supervision to all supporting managers and employees performing highly specialised roles in several major functions or departments.
Participates with other senior managers to establish strategic plans and objectives.

May have overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees in a functional area.
Makes final decisions on administrative and operational matters in the area of responsibility to ensure achievement of objectives.
Provides strategic supply chain expertise, support and innovative solutions to internal SCM stakeholders and customers. Has responsibility for supply chain strategy for customers within their market.
Interfaces with the customer at the supply chain level.
Regularly interacts with executives and/or major customers.
Works to define a supply chain strategy that ensures targets are met (MPS, revenue, inventory), collaborates with sites and customers to resolve issues.
Collaborates with customers on proposals, expedites and premiums and manages risks/liabilities for CLS, and provides guidance to ensure capacity is installed as needed.
Supports E&O claims, shortage management and follow up escalations with customers for resolutions.
Extensive knowledge of an EMS manufacturing environment, materials and processes.
An understanding to the global supply chain as it pertains to the EMS environment
Strong knowledge in all areas of import/export, regulatory and logistics management
Excellent analytical, negotiation and problem resolution skills
Thorough understanding of all the considerations for a robust TCOO model
Ability to work with all levels in an organization
Strong communication and presentation skills
Able to resolve complex issues & problems internally and externally
Significant skills required in multi-tasking and time management
Ability to effectively lead, manage, train and motivate a diverse group of managers and employees.
Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
Ability to maintain external contacts with consultants, associations and other companies for benchmarking and networking.
Ability to work effectively cross-functionally and with other sites to achieve objectives.
Physical Demands   Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
Above demands are carried out within the local existing Health and Safety guidelines
Duties of this position are performed in a normal office environment or remote office
Likely there will be a significant amount of travel 25%-50% between customer and Celestica locations
Typical Experience  A minimum of 10 years experience in SCM, with at least 5 years in a leadership role.
Typical Education  Bachelor's degree in related field (Business or Engineering), or consideration of an equivalent combination of education and experience with 12+ years of relevant experience
Salary & Benefits  The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the…