Director of Operations

Overview

Work Schedule: This role has hybrid schedule flexibility based on business need, allowing 1 day of remote work/week when possible

Whiteman Osterman & Hanna LLP seeks a Director of Operations to help guide the work of our firm in a period of notable growth.

As the senior leader managing multiple teams, you will bring a steady focus to all projects within the firm’s non-legal departments. We’re looking for a candidate with the ability to forecast the needs of a given project many months out, with the sense of vision and ability to delegate in order to accomplish the established goals. You will oversee multiple departments, including: intake, records, facilities, office support, library services, and administrative support.

This role also oversees the tracking of CLE/admission requirements for attorneys and paralegals. You will collaborate closely with the Director of Human Resources, General Counsel, and our Executive Committee, while reporting to the COO/CFO. The ability to synthesize strategic direction from firm leadership and translate that into clear and purposeful action among the teams you oversee is essential.

Our firm, based in Albany, New York, is the largest and one of the most well-respected law firms in the Capital Region. We have 19 practice areas which utilize a team approach to address our clients’ needs. In addition to Whiteman Osterman & Hanna’s depth of legal knowledge, we are dedicated to creating a positive and rewarding work environment for all employees – attorneys and staff alike.

• 8+ years of relevant Operations experience required
• Experience leading robust, cross-functional teams required
• Law firm or other professional service firm experience preferred
• Records management experience strongly preferred
• Combination of relevant experience, education, and skills will be considered

• Budget and financial management
• Change management
• Project management
• People leadership, supervision, and delegation
• Critical thinking and strategic decision-making
• Excellent interpersonal and written/oral communication skills
• Proficiency in Microsoft Office Suite, with strong Excel skills
• Familiarity with online legal research software such as Westlaw or Lexis
• Experience with document management systems (DMS), such as Net Documents, preferred

• Resume

Applications will be accepted on a rolling basis. Please contact  with any questions.

Whiteman Osterman & Hanna LLP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which employment decisions are merit-based and made without discrimination on the basis of race, creed, color, gender or sex, national origin, disability, sexual orientation, gender identity, age, religion, pregnancy, protected activity, veteran status, marital status, citizenship, genetic information, predisposition or carrier status, or any other characteristic protected by law.