Legal Staff Associate

Overview

Join to apply for the Legal Staff Associate role at New York City Department of Consumer and Worker Protection
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$46,503.00/yr - $53,940.00/yr

* Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.
** This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance.

DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work‑life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities.

DCWP’s General Counsel Division seeks a Legal Staff Associate to be a member of a collaborative team working to ensure that New York City businesses are knowledgeable of and in compliance with all applicable laws and regulations within DCWP’s jurisdiction. Under the direction of attorneys or non‑attorney supervisors within the General Counsel Division, the Legal Staff Associate will:

• Review and analyze business records, complaints, agency operational data, and other documentation.
• Conduct database, online, and published material research in connection with department investigations.
• Compile, maintain, and perform analysis of data for compliance, investigations, and agency requirements.
• Prepare written reports summarizing research and review of licensee records.
• Draft general correspondence and legal documents to respondents, consumers and others.
• Conduct interviews and testify at hearings.
• Respond to inquiries from businesses on compliance matters.
• Perform data entry, mail merges, copying, scanning, filing and other tasks to support attorney case work and other organizational efforts.
• Attend group project meetings and assist attorneys and/or supervisors in preparing and giving presentations for internal and external events.
• As directed, monitor and maintain database of specific incoming complaints and complaint results.
• Distribute complaints, as appropriate, to coordinating attorney for drafting of summons.
• Participate in small and long‑term projects relating to investigations, prosecutions, and complex litigation.
• Perform other tasks and assignments as directed.

A four‑year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

• Excellent verbal, written and professional interpersonal communication skills.
• Ability to conduct database and online research of government and business records.
• Strong analytical and organizational skills with a high level of attention to detail.
• Excellent judgment, discretion, and ability to appropriately handle legal issues, highly sensitive documents, privileged and confidential information.
• Ability to meet competing deadlines in a fast‑paced environment and maintain the flexibility to shift priorities quickly, effectively, and with accuracy.
• Proficiency in Microsoft Office programs (Outlook, Excel, Access, Word, PowerPoint, SharePoint). Knowledge and understanding of litigation terminology and processes.
• At least one year of experience working with attorneys such as in a legal assistant, paralegal, project management, or process improvement role preferred.
• Must be able to read, write and speak English fluently.

This position is also open to qualified…