Legal Systems Support Specialist
Remote / Online - Candidates ideally in
Enfield, Greater London, EN1, England, UK
Listed on 2026-02-04
Enfield, Greater London, EN1, England, UK
Listing for:
IPS Group
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-02-04
Job specializations:
-
Law/Legal
Job Description & How to Apply Below
- 3 days working from home
- 1 day per week in the London office
- 1 day per week visiting client sites (London-based solicitors)
With ambitious growth plans on both the technical and client sides, this role offers a unique opportunity to join early and develop into senior operational and leadership positions over time.
This is a customer-facing support role ideal for someone with legal cashiering or legal accounts experience who is interested in moving into the technology and systems side of legal services.You will act as the bridge between solicitors and our technical team, providing expert support on legal accounting systems, assisting with training, and helping clients get the most from the software.
Over time, the role can grow into operations management and director-level responsibilities as the business expands.Key Responsibilities of Legal Systems Support Specialist:Customer Support & Client Engagement:
- Provide first-line and second-line support to solicitor clients using Legal systems
- Support legal accounting and cashiering queries from a technical perspective
- Deliver client training sessions, including working directly with partners and senior staff
- Attend customer sites approximately one day per week
- Ongoing relationship management with a small but growing client base
- Apply legal cashiering knowledge to troubleshoot and resolve system issues
- Support configuration, testing, and demonstration of software for new and prospective clients
- Assist with demo and test-run environments for pipeline clients
- Work closely with the development team to translate client needs into system improvements
- Experience working as a legal cashier or in legal accounts within a law firm
- Strong understanding of legal accounting principles and compliance
- Confident communicating with solicitors, including partners
- Comfortable learning and working with software and technical systems
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