Client Services Coordinator; Bilingual - Entry Level

Casper Meadows Schwartz & Cook has provided trusted representation to plaintiffs who have suffered serious injuries or death for more than 45 years. Our lawyers are consistently recognized for practicing at the highest level of their profession and all have been named as Super Lawyers®, a peer-reviewed list recognizing the top 5% of lawyers in a given practice area. We may be a small firm, but we obtain big results and have recovered over $375 Million for our clients.

We are seeking a congenial, organized, bilingual, client services coordinator to conduct client intake calls/meetings, summarize client medical records, and provide general support to our litigation paralegal. This is a client-facing role suited for someone who is organized, dependable, and committed to delivering exceptional service.

• Exhibit a professional demeanor with all firm’s clients, attorneys, staff, and vendors.
• Manage and direct a high volume of incoming calls and perform intake screening.
• Demonstrate proficiency in software programs such as Microsoft Word, PowerPoint, and Excel, or other similar software programs necessary to perform essential duties of the position (training will be provided).
• Draft/send medical record requests, then summarize and organize records once received (training will be provided).
• Perform administrative tasks such as scanning, filing, and data entry.
• Provide assistance to others within the firm when requested based on priorities of current work-in-hand, promoting teamwork and mutual cooperation among all staff members.
• Occasionally translate Spanish interviews/documents for attorneys and paralegals.

We place a large emphasis on the quality of life of the members of our firm and do not have billable hour requirements. To support a healthier work/life balance, we are a hybrid firm, located in Walnut Creek, and are open to working with a candidate anywhere in the Bay Area. Ideally, you would work in-person on mutually agreed upon days during the work week while demonstrating an ability to effectively work from home on other days.

Our top priority with this hire is to find someone who can work independently and communicate efficiently as we feel that’s the secret to success in a hybrid work environment. If you are a personable, motivated, and organized individual - we'd love for you to join our team.

To learn more about us - please visit our website:  to learn more about our attorneys and read what our clients have to say about our results.

• 1+ years experience in a customer service (or similar) role, preference to those with experience in a law firm
• Capable of working independently and proactively
• Planner with strong critical thinking skills
• Ability to coordinate and collaborate with our existing associates, paralegals, legal secretaries, and front desk administrator to support clients
• AA degree (with a preference for candidates with a bachelor’s degree)
• Bilingual in Spanish is strongly preferred, but not required.

• $22 to $27/hour (~$45,760 to ~$56,160 a year)
• Performance bonus with amount based on impact within the firm

Where you fall within this range is dependent on relevant experience, seniority, geographic location, and demonstrated role ability during the interview process.

Full time, 40 hrs./week

• Medical insurance (Anthem Gold PPO or Kaiser Platinum Plan,
  100% of premiums covered for employee, spouse, and dependents)
• 401(k), including matching (available after one year of employment)
• Paid personal time off
• Paid holidays (most federal holidays, additional ‘holiday’ days added to create longer weekends when holidays occur close to the weekend)
• Paid family leave

Hybrid schedule with in-office days at our office in Walnut Creek, CA.

We are flexible with the start date. We are willing to wait for the right person and are less concerned with getting someone in ASAP. Ideally, the right candidate could start before the end of February 2026, but we can discuss what works best for you!

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Please submit a resume and answer the questions in the Linked In application. Our hiring consultant will reach out to you for a phone screen.

We know that bringing together diverse talent fosters the exchange of ideas and perspectives. Casper Meadows Schwartz & Cook seeks applications from candidates of all races, ethnicities, genders, sexual orientations, socio-economic backgrounds, and abilities. All qualified candidates will receive consideration for employment with our firm - we are proud to be an equal opportunity employer.