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Investigator, Investigation Services, Professional Regulation; Remote

Remote / Online - Candidates ideally in
Toronto, Ontario, M5A, Canada
Listing for: Law Society of Ontario
Remote/Work from Home position
Listed on 2026-01-31
Job specializations:
  • Law/Legal
    Legal Counsel, Lawyer
Job Description & How to Apply Below
Position: Investigator, Investigation Services, Professional Regulation (Remote )

OVERVIEW

JOB PURPOSE:

The Investigator is an investigation specialist assigned to the planning and conduct of timely, consistent investigations working independently or as a member of a team, under the provisions of The Law Society Act, covering a wide range of issues relating to (i) the professional conduct of Licensees, (ii) the unauthorized provision of legal services by non-Licensees and (iii) the good character of Licensee applicants.

This includes development of disposition proposals in keeping with the Law Society’s public interest mandate, legislation, by-laws and policies, and where investigations files fail to reach settlement and/or are subject to disciplinary action, may involve coordinating work Litigation Services staff as well as testimony in regulatory and court proceedings. Investigation files may deal with political and media sensitive issues, subject to full public scrutiny.

QUALIFICATIONS

REQUIRED:

  • A college diploma or university degree in Business or Law, or equivalent legal and/or accounting training and/or investigative experience.
  • A minimum of five (5) years’ independent file management experience in a law office or accounting environment.
  • Investigation experience derived from work in a law enforcement, regulatory or government environment, preferred.
  • Solid understanding of the Law Society’s mandate, services, legislation and policies, or willingness to learn.

  • Knowledge of interview and investigation methodologies, principles, and practices.

  • Knowledge of current trends and developments in investigative techniques, and their practical applications.

  • Experience in testifying.

  • Knowledge of Law Society accounting and bookkeeping.

  • Knowledge of a variety of dispute resolution techniques and their appropriate application.

  • Expressive and persuasive in both spoken and written language in facilitating resolution and disposition of complaints.

  • Concise, well organized writing skills in the preparation of a full range of investigative documents and memoranda, which may form the basis for disclosure to Discipline Counsel and agreed statement of fact.

  • Superior analytical ability.

  • Able to reason through complex spoken and written information.

  • Computer proficiency, including familiarity with word processing software, data processing, accounting system software (general, trust) and internet search capabilities.

  • Specific familiarity with Microsoft One Drive and SharePoint and Adobe Pro are definite assets.

  • Broad understanding of the application of technology preferably in a regulatory / legal environment

  • Travel:

  • The incumbent is required to work out of their home office and on an as needed basis, attend at licensees’ offices.
  • Incumbent is required to attend their official work office as required and directed.
  • There are occasional requirements for overnight travel in the conduct of investigations.
  • KEY ACCOUNTABILITIES

    Client / Customer Service Delivery

  • Investigates serious matters, including:

    -Professional misconduct including sexual misconduct, Criminal allegations, Conduct unbecoming, Competence, Licensing, Capacity, Unauthorized practice
  • Prepares case plans, determining investigation strategies and evidence required to prove allegations
  • Independently conducts investigations in accordance with case plans
  • Identifies risk and conducts ongoing risk analysis
  • Assesses the need for and recommends a variety of appropriate responses including:
    Establishing practice controls
  • Obtaining search and seizure orders
  • Identifying potential candidates for remedial diversion initiatives
  • Seeking out opportunities for alternative dispute resolution mechanisms where appropriate
  • Devises and implements plans of supervision with respect to member’s practices
  • Communicates with Law Society staff, complainants and members regarding the investigation process and disposition of cases, maintaining strict confidentiality of sensitive information at all times
  • Interviews licensees, witnesses, complainants, and other relevant sources
  • Conducts evidence search and seizure and documents file information and material evidence using Law Society case management software
  • Develops case files to prosecutorial and evidentiary standards, including Investigation…
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