Client Care Director; Clayton, MO

Stange Law Firm has an immediate opening for a dynamic, highly motivated individual to lead the firm’s client care department. Whether someone is facing a divorce, legal separation, a paternity action, or numerous other issues that affect families, Stange Law Firm, PC is dedicated to achieving the best possible results. The Client Care Director provides customer service, establishing and maintaining, and developing an excellent working rapport with current and prospective clients.

• Communicates with clients about concerns regarding attorney and Firm practices
• Communicates with clients regarding client billing concerns and questions
• Helps obtain positive internet reviews from happy clients and tracks negative reviews
• Maintains a positive attitude and supports the Firm’s goals through teamwork
• Serves as a liaison between clients and the Firm and works to fully understand client complaints and concerns
• Obtains information regarding client complaints

• College degree in communication, business management, legal studies, or related field preferred, but not required
• Proficient in PC Programs
• Moderate typing skills (45 wpm)
• Excellent verbal (both via phone and in-person) and written communication skills
• Excellent attendance/punctuality
• Law firm experience a plus, but not required

• Competitive Pay!
• 401 (k)
• 401 (k) matching
• Roth IRA
• 95-99% Employer Paid Health Insurance Medical Plan for Employees Depending On State, Plus Buy-Up Options!
• Health Saving Account Options
• Dental Insurance
• Vision Insurance
• Paid Time Off (Accrued Vacation, 5 Paid Sick Days & 3 Personal Days)
• 9 Paid Holidays
• Take Birthday as Paid Leave
• 24 Work-From-Home Days
• Company paid laptop and cell phone
• Fast-growing Family Law Firm - 2nd Largest Family Law Firm in the country!
• Marketing team works hard for you! Lots of Clients!!
• Advancement and job growth potential
• Mentorship program
• Promotes from within
• Excellent Reputation
• More!

Stange Law Firm, PC has offices in Missouri, Illinois, Kansas, Oklahoma, Nebraska, Indiana, and Iowa. Law Firm
500 ranks Stange Law Firm as one of the fastest-growing law firms in the country. Attorneys at the firm have received awards from organizations such as Super Lawyers, the National Trial Lawyers, the National Academy of Family Lawyers and many more. Attorneys at the firm also speak at Continuing Legal Education Seminars for organizations such as the Missouri Bar, National Business Institute, MyLawCLE, and many more.

This is truly a great opportunity if you want a successful career in family law.

This position offers a competitive starting salary, outstanding benefits package, employer-matched 401K after 90 days, potential for incentives/bonus pay on top of base salary based on productivity, malpractice insurance, employer-paid Bar and CLE dues, paid time off, free parking (where applicable), and free company cell phone and laptop.

For more information, please visit  E-mail resume and references to the Recruiting Director.

All your information will be kept confidential according to EEO guidelines.