Loss Mitigation Paralegal
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-24
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Law/Legal
Paralegal, Legal Counsel, Legal Assistant, Financial Law
About Us
PROVE Partners, LLC, founded in 2003 and based in Las Vegas, Nevada and Denver, Colorado, is a patient-centric complex claims administration and healthcare finance company that provides innovative services and financial products to injury victims, medical providers and law firms in the United States.
PROVE is primarily engaged in a fast-growing form of specialty reimbursement commonly referred to as medical lien funding that enables victims of third-party liability accidents to access healthcare in their greatest time of need.
PROVE offers patients a full-suite of financial products including co-pay and deductible finance and pre-settlement loans; providers with comprehensive revenue cycle solutions including outsourced complex claims administration; and attorneys with patient concierge services and technology solutions to manage caseloads, reduce overhead and maximize outcomes for their clients.
PROVE maintains a fortified balance sheet, supported by institutional capital partners that manage more than $16 billion in assets under management. PROVE is backed by C9 Partners, LLC, a Los Angeles-based private equity firm focused on investments at the intersection of financial services, specialty finance, and healthcare services.
Position SummaryThe Loss Mitigation Paralegal (remote) plays a critical role in PROVE’s Servicing Department by investigating high-risk cases and safeguarding PROVE’s lien and recovery rights. This role focuses on two core areas: (1) identifying and resolving No Longer Represented (NLR) cases, and (2) recovering misdirected settlement funds (Third-Party Payments or 3PP). The ideal candidate brings strong communication skills, legal acumen, and persistent follow-through to ensure repayment pathways remain intact and PROVE’s financial interests are protected.
CoreResponsibilities
Manage all aspects of NLR case reviews, including confirming representation status with former law firms, engaging directly with plaintiffs to determine whether new counsel will be retained, and gathering updated case details, insurance information, and contact data. Ensure PROVE’s lien position is preserved and determine whether the case can continue through counsel or requires direct repayment planning.
Serve as the primary point of contact for attorneys, paralegals, and plaintiffs during the loss-mitigation process. Maintain a consistent communication cadence to obtain missing information, clarify representation gaps, discuss repayment responsibilities, and move cases toward resolution with professionalism and empathy.
Investigate and resolve scenarios where settlement funds were improperly issued to plaintiffs, providers, or other third parties. Verify payment details, secure proof of payment, request reissued checks, coordinate refunds or netting arrangements, and pursue recovery until the matter is fully resolved.
Record all findings, communications, and actions in PROVE’s case management system with precision. Identify early signs of legal or financial risk, ensure all lien protections remain intact, and escalate cases to management or General Counsel when appropriate.
Work closely with Resolution Managers, leadership, and General Counsel on escalations, repayment plan approvals, demand letters, and complex case resolutions. Provide clear summaries and support materials to enable fast and informed decision-making.
- Bachelor’s degree required;
law degree or legal training strongly preferred
. - 2–5+ years of experience in personal injury, insurance claims, collections litigation support, medical lien servicing, or related legal work.
- Excellent spoken and written English (C1/C2 level).
- Comfort with high-volume outreach and managing sensitive plaintiff communications.
- Strong investigative skills and attention to detail.
- Ability to manage deadlines and prioritize effectively.
- Professional, clear, and empathetic communication style.
- Prior experience with U.S. personal injury matters, medical liens, or insurance billing.
- Familiarity with law firm operations, claim workflows, or case management systems.
- Experience working remotely with U.S. clients, law firms, or insurance carriers.
- Persistent, organized, and detail-driven.
- Comfortable navigating ambiguity and “solving the puzzle” of challenging cases.
- Confident communicator who handles sensitive conversations with professionalism.
- Takes ownership, follows through relentlessly, and thrives in a high-accountability environment.
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