Fluent Ukrainian Legal Counsel, Data Privacy; Poland

Who are we?

Support Your App  is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like Master Card, Calm and Mac Paw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

• Support the legal team in advising on data privacy and data protection matters under applicable laws and regulations (e.g., GDPR and other privacy frameworks);
• Assist with incident response activities, including initial legal assessments of potential data breaches and security incidents;
• Help track and assess notification requirements to regulators, customers, and other stakeholders under supervision;
• Collaborate with Information Security, Technology, Service Delivery, and other internal teams during security and privacy incidents;
• Support the preparation of incident-related documentation, reports, and communications;
• Assist in maintaining and updating incident response policies, procedures, and playbooks from a legal perspective;
• Conduct legal research on privacy, cybersecurity, and general commercial or regulatory matters, and summarize findings for senior counsel;
• Support privacy risk assessments and DPIAs, including document preparation and follow-up actions;
• Assist in drafting and reviewing DPAs, NDAs, and other standard commercial contracts;
• Provide support on general corporate legal matters, including contract management, internal policies, and legal documentation;
• Help monitor compliance with internal policies and applicable laws, and support internal audits or compliance initiatives;
• Participate in privacy, incident response, and general legal training and awareness activities;
• Assist with coordination of external counsel on privacy, incident response, and general legal matters as needed.

• Law degree with 1–3 years of experience in legal practice or an in-house legal role (privacy, IT, regulatory, or commercial law exposure is a plus);
• Foundational knowledge of data protection and privacy laws, such as GDPR and related regulations;
• Basic understanding of data breach and incident response concepts, including confidentiality, notification obligations, and risk assessment;
• Ability to conduct legal research, analyze regulations, and clearly summarize findings for senior stakeholders;
• Experience or familiarity with contract drafting and review, including NDAs, DPAs, and standard commercial agreements;
• Strong written and verbal communication skills, with attention to detail and accuracy;
• Professional working proficiency in English (written and spoken) required;
• Ability to work effectively in cross-functional teams (e.g., Legal, Technology, Security, Service Delivery);
• Good organizational and time-management skills, with the ability to handle multiple tasks and deadlines;
• Proactive mindset with willingness to learn and develop expertise in privacy, cybersecurity, and incident response.

• Experience in copyright/IP disputes;
• Understanding of U.S. or U.K. contract law;
• Prior experience working in product or service-based IT companies.

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also –internal health policy;
• Responsive leadership interested in your growth and long-lasting…