Georgian Interpreter

Overview

Language Line Solutions is Hiring!

At Language Line, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. This is a remote, work-from-home opportunity.

Language Line has been certified as a Great Place to Work, and is regularly listed as one of America’s top work-from-home employers. Our interpreters serve clients across industries including healthcare, 911 and first responders, education, government agencies, and general business.

As an interpreter, you will receive training and opportunities for advancement in a certified ASTM and ISO environment. You’ll be supported by a Senior Language Specialist and our Interpreter and Technology Help Desks.

Job Title: Georgian Interpreter

Location: Work at Home position in United States

Position: Video-Phone Interpreter

Pay: $23 - $25 per hour. Actual hourly rate depends on location, experience, and work availability.

We

Offer:

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• A variety of benefits including Medical, Dental, Vision, EAP, Accident, Critical Illness & Life, AD&D, Insurance Package, Inpatient Hospital, Short Term Disability, and 401K/Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.

Position Overview: The Georgian Video-Telephone Interpreter handles calls on demand and renders conversations between Georgian and English speakers. The interpreter works across industries served by Language Line Solutions, including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. The interpreter processes information quickly and succinctly, recognizing cultural differences. Sessions may involve simple or complex, technical or non-technical subjects.

This position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreter translates verbally. This is a remote position; the interpreter works from a home office and must ensure a quiet, secure environment.

Essential Job Functions:

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Participate in online, video, and audio training sessions.
• Deliver interpretation services via video and transcribe data on a dedicated device (laptop, desktop, mobile, or tablet) to perform essential job functions.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages with proper pronunciation and polite expressions.
• Maintain a professional demeanor throughout sessions.
• Remain calm during sessions when speakers are incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and compliance with protocol to meet client expectations with LEP, avoiding interaction with LEP without client permission.
• Understand protocol and terminology for various industries including Medical, Insurance, Finance, and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Some calls may be highly emotional or stressful. The interpreter may need to remain on a call for extended periods and handle high call volumes while meeting service standards.

• Fluency in Georgian and English, with knowledge of associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to communicate with LEP.
• Excellent listening, retention, and note-taking skills to maintain high accuracy.
• Ability to concentrate, stay neutral and objective on calls involving sensitive subjects.
• Education or work experience in language-related fields is preferred.
• Ability to adapt to Language Line technology enhancements.
• Must be at least 18 years of age and legally authorized to…