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Technical Support

CXone IVR Engineer — Remote & API Integrations

Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Nice CXOne Developer to optimize Interactive Voice Response (IVR) systems and enhance customer service experiences. This role involves developing IVR systems using NICE CXone Studio, integrating REST APIs, and troubleshooting issues. Ideal candidates have extensive NICE CXone product experience, strong knowledge in CCaaS architecture, and are ready to work in a remote environment.

Competitive salary offered, with additional benefits including medical insurance and a retirement plan.
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