Senior Commercial General Liability Adjuster

Introduction

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team focused on empathy, precision, and partnership, and you’ll play a vital role in helping businesses and individuals move forward with confidence. You’ll be supported by a culture that values teamwork, curiosity, and the impact of your work.

Role specifics:
- Jurisdictions: US
- Licenses:
Required

- Location:

This role is eligible for fully remote work.

• Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants on behalf of our clients, exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

Potential candidates should have the following:

• Claims Background: Commercial General Liability Claims
• Jurisdictional Experience: US
• Active Adjusters' licenses: Required

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex XXXXX (specific line of business) claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients.

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired:

• Bachelor's Degree.

#LI-DR1

#LI-Remote

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including experience, education, pay market/geography, complexity or scope, skill set, lines of business/practice area, supply/demand, and scheduled hours. In addition to a competitive salary, we provide great teams and exciting career opportunities, and a wide range of benefits.

Below are the minimum core benefits you’ll get. Depending on your job level, these benefits may improve:

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to full-time positions. If you are not applying for a full-time position, details about benefits will be provided during the selection process.

We value inclusion and diversity. Inclusion and diversity (I&D) are a core part of our business and embedded in our organization. Gallagher embraces our employees’ diverse identities, experiences, and talents, supporting our clients and communities. We believe in equal employment opportunity and prohibit discrimination based on protected characteristics by applicable federal, state, or local laws. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.