General Liability Claims Representative

General Liability Claims Representative

Seeking a dedicated and detail-oriented General Liability Claims Representative to join a team. This role involves directly handling business owner liability claims, with a focus on property damage and bodily injury claims. The ideal candidate will possess strong analytical and communication skills, a solid understanding of standard industry liability forms, and the ability to work independently in a fast-paced environment. This is a fully remote, full-time position.

• Salary
  : $80,000 - $90,000 per year
• Benefits
  :
  Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

• Manage an active caseload of property damage and bodily injury liability claims under business owner policies.
• Analyze coverage issues under Business Owners Coverage Form, Garagekeepers, Hired Non-Owned Auto, Auto Services, and other standard industry forms.
• Investigate, evaluate, and adjust new loss notices and claim tenders.
• Adjust total auto losses as part of liability claims management.
• Expedite claim analysis and determine coverage applicability.
• Collaborate on setting appropriate reserve levels for claims.
• Manage Allocated Loss Adjustment Expenses (ALAE) effectively during claims investigations.
• Maintain accurate and thorough documentation of claim files in accordance with established guidelines.
• Obtain and maintain adjuster licenses as required.

• Bachelor’s degree (BA/BS) required.
• CPCU or other industry designation is a plus.

• Minimum of 3+ years of prior general liability claims adjusting experience preferred.
• Experience in handling bodily injury claims is required.

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills, with attention to proper grammar and clarity.
• Strong interpersonal skills and ability to work collaboratively.
• Ability to work independently, meet deadlines, and respond to inquiries with urgency.
• Proficiency in MS Word, Excel, and internet applications.
• High attention to detail and ability to multitask effectively.
• Ability to work under pressure and exercise sound judgment in sensitive situations.