Workers' Claims Specialist; Remote - IA, MN, NE, WI

Workers’ Compensation Claims Specialist

Creative Risk Solutions is looking to add this specialist to our team. The ideal candidate will have jurisdictional experience in Iowa, Minnesota, Nebraska, and Wisconsin. Our forward‑thinking, innovative, and vibrant company culture gives you the opportunity to share your unique potential. There really is no place like Holmes!

• Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves lost‑time Workers’ Compensation claims, including litigated claims.
• Mediates situations as they arise between the insured and the insurance company, with little to no support from a leader, and researches coverage issues.
• Enter and maintain accurate information on a computer system during the claim process, including final settlement information.
• Generate checks for indemnity and medical payments daily.
• Develop and monitor consistency in procedural matters of claims handling process within CRS.
• Be willing to become licensed if required in the jurisdiction where claims are handled.

• Education:
  
  High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Experience:
  
  3‑5 years claims experience with a strong background in Workers’ Compensation claims handling.
• Licensing:
  Active state‑specific Workers’ Compensation License required, or the ability to acquire one within three months of hire. Jurisdictional expertise and required licensing in Iowa, Nebraska, Wisconsin, and Minnesota.
• Skills:
  
  Proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures; ability to adjudicate lost‑time claims across multiple jurisdictions; quick learner of various software programs.
• Technical
  
  Competencies:
  
  Strong grasp of claims principles, practices, and insurance coverage interpretation; problem‑solving, relationship building, and collaboration to deliver client experience.

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. We place a high emphasis on building a best‑in‑class culture: empowering employees, honest and caring actions, clear communication, meaningful client relationships, and contributing to organizational success by effectively influencing and uplifting team members.

• Paid Parental Leave and supportive New Parent Benefits.
• Company‑paid continuing education & tuition reimbursement.
• 401(k) profit sharing.
• Generous time off practices in addition to paid holidays.
• Paid volunteer time off and employee matching gifts to charities.
• DE&I programs: paid Diversity Day, Chief Diversity Officer, DE&I project team.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity.

Holmes Murphy & Associates is an Equal Opportunity Employer.