Claims Coordinator; Niagara Region
New York, New York County, New York, 10261, USA
Listed on 2026-03-11
-
Insurance
Insurance Claims, Insurance Analyst
Location: New York
Currently, Youngs Insurance Brokers has rewarding career opportunities for the position of Claims Coordinator inour Niagara Region.
Locations: Niagara Region
Expected Start Date
:
March 27, 2026
Department:Commercial Lines
Title: Claims Coordinator
Position Type
:
Full-time
Youngs Insurance Brokers Inc. is seeking a detailed and client-focused Claims Coordinator. In this in office role, you will act as a key liaison between clients, insurers, and internal teams, to ensure claims are reported accurately, followed up efficiently, and resolved with a high level of service. This position is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and is passionate about advocating for clients throughout the claims process.
Responsibilities- Assist clients with reporting new auto, property and liability claims.
- Act as the primary point of contact between clients and Broker
- Monitor claim progress and follow-up with insurers and adjusters as needed.
- Maintain detailed and accurate claim files and documentation in the brokerage management system.
- Provide regular claim status updates to clients and internal team.
- Support claims advocacy by escalating concerns and helping resolve service issues.
- Collaborate with internal teams
- Maintain relationships with restoration partners and company adjusters.
- Monitor and respond to emergency inquiries from customers.
- Assist with claims-related reporting.
- Adhere to compliance standards.
- Assisting with workflow and processing expenses
- 1-3 years of experience in insurance brokerage or company environment.
- Client-focused mindset with strong problem-solving skills.
- Strong interpersonal and communication skills, with the ability to build positive relationships and deliver excellent customer service.
- Industry knowledge - insurance policy wordings, coverage and claim handling procedures is an asset.
- Demonstrated commitment to long-term growth and career advancement within the industry.
- In office role with work from home privileges
- Continuing education and development support
- Collaborative and supportive team environment
- Salary commensurate with experience $45K - $55K
For over 100 years, Youngs Insurance has delivered Insurance with Integrity. We are dedicated to providing exceptional, custom-tailored insurance solutions across auto, home, commercial, life, employee benefits, and group insurance. Our commitment to excellence and outstanding customer service is at the core of everything we do.
We Customize Every Insurance Quote Specific to Your Needs#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).