Trainee Underwriter

Our team members help our broker partners provide insurance solutions to small and medium sized businesses who are the backbone of the UK economy. We are currently expanding our team and are looking for individuals to join and support the continued growth and development of our SME Underwriting Centre. We are looking for Trainee Underwriters to come and join us in Cardiff, and this could be you!

Working in our team, you will analyse and underwrite new and renewal business, interact with Brokers to support their customers and work as part of a diverse team in a fast‑paced environment. If you pride yourself in providing excellent customer service every day, then you could be the perfect fit. In this role communication and quick learning is key, in turn you will get to experience working for a global, truly people‑centric organisation.

We will support you with extensive training and a structured career pathway to help you grow and develop. Alongside this, you'll work with supportive colleagues in a fantastic team environment. Many of our employees work flexibly in a variety of different ways, including part‑time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full‑time.

Please talk to us at interview about the flexibility you may need. Please watch the video to gain an insight into working within our team:  What will you be doing?

• Build and manage relationships with Brokers, by listening, understanding and meeting customer needs to support onboarding new business and retaining existing customers through delivering excellent service.
• Support Zurich's culture by demonstrating trading and negotiation behaviours.
• Develop sound risk and business awareness alongside learning our organisation's risk appetite.
• Quote and set coverage, negotiate terms and conditions on New Business, Mid‑Term Adjustment and Renewals.
• Make outbound calls to Brokers, demonstrating a desire to win business, alongside managing tasks, inbound calls and live chat.
• Resolve technical problems by referring to policies, procedures, specifications and on short‑term, defined scope projects.
• Administer and monitor underwriting rules and guidelines and insurance laws and regulations.
• Be an active team member of a large multi‑location Underwriting environment.
• Excellent communication skills.

• Basic knowledge of the insurance industry/Financial Services and the legal and regulatory environment is preferable but not essential.
• A solutions and service orientation.
• Team player.
• Strong skills in relationship building, active listening, needs analysis and win‑win negotiating.

Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Follow the link for more information about our benefits - Employee benefits | Working at Zurich Insurance UK

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long‑standing player in the insurance industry.

We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your…