Senior Risk Solutions Consultant; Northeast Territory

Senior Risk Solutions Consultant (Northeast Territory)

Worcester, MA, USA •

Boston, MA, USA •

Portland, ME, USA

Posted Thursday, March 5, 2026 at 5:00 AM

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Risk Solutions team is currently seeking a Senior Risk Solutions Consultant in our Northeast territory. This is a full-time, exempt role. Position is eligible for a fully remote arrangement.

POSITION OVERVIEW:

Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.

IN THIS ROLE, YOU WILL:

• Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
• Creates and delivers loss analysis.
• Develop and deliver meaningful service solutions.
• Create and follow up on essential recommendations.
• Develop effective relationships with underwriting and agency partners that drives continual collaboration.
• Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
• Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
• Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.
• Coach / mentor newer in career staff as appropriate.

WHAT YOU NEED

TO APPLY:

• At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
• B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
• Strong to exceptional communication skills, both verbal & written.
• Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
• Strong to exceptional analytical & problem-solving skills.
• Demonstrated project management skills.
• Ability to work in a dynamic environment on multiple projects, tasks or assignments.
• Results focused.

Key Measures of Success:

• Quality of work product – both survey and service
• Productivity
• Timeliness
• Partnership with underwriting and agency partners
• Innovative ideas and implementation for quality and efficiency gains
• Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts.

Physical Demands and Work Environment:

• Ability to use a personal computer and other standard office equipment.
• Ability to work in a fast-paced environment.
• Ability to travel as necessary.
• Ability to sit and/or stand for extended periods.
• Ability to walk through customer buildings and facilities.
• Ability to climb a ladder to various heights and maintain balance while performing work tasks.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• PTO
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center…