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Claims Handler

Remote / Online - Candidates ideally in
Essex, Essex County, England, UK
Listing for: Massenhove Recruitment Limited
Remote/Work from Home position
Listed on 2026-03-10
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Insurance Agent, Property Insurance
Job Description & How to Apply Below

Claims Handler Job Market - Insurance Claims Claims Handler - About the role

Do you have insurance claims handling experience? Are you looking for a role offering some work from home flexibility?

My client have an exciting opportunity for an experienced Claims Handler to join their Claims Specialty Team.

This role is very customer focussed, requiring you to provide an excellent claims service to clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management of all claims from cradle to grave, dealing with these classes of business and presenting claims MI.

Claims Handler / Senior Claims Handler - Key duties
  • You will be managing claims from across different products, such as property & liability and motor, ensuring service standards are met and/or exceeded.
  • Keep an efficient diary system for all claims, ensuring claims are chased as required.
  • Develop and maintain a full understanding of Acturis.
  • Provide the broking department and clients with claims information and reports as required.
  • Produce claims MI/claims reports when required.
Claims Handler - Key requirements
  • Robust HNW, property, and liability insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures.
  • Robust experience in managing claims (property, casualty and/or motor trade) ideally a caseload in the region of 250 files, and Cert CII is desirable but not essential for this role.
  • A solid understanding of the insurance market, policy terms, coverage and claims procedures.
  • Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook.
  • Cert CII, or working towards this or similar.
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