Commercial Claims Handler
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-03-10
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Insurance
Risk Manager/Analyst, Insurance Claims
Desk-Based Commercial Property Claims Handler
Are you an experienced Commercial Property Claims professional looking to manage claims end-to-end in a fully remote role?
Do you enjoy making early liability decisions, controlling costs, and driving claims forward using modern digital tools?
We are recruiting a Desk-Based Commercial Property Claims Adjuster / Claims Handler on behalf of a forward-thinking and technology-driven claims operation, offering the opportunity to join a modern team focused on efficiency, service excellence, and technical quality.
This is a fully remote position for UK-based candidates.
What you will do:- Manage a portfolio of commercial property claims from first notification through to settlement and closure
- Make well-reasoned early decisions on coverage, liability, reserves, and contractor involvement
- Utilise video technology and digital tools to conduct virtual site assessments and customer discussions
- Coordinate and monitor suppliers to ensure high-quality, cost-effective repair and restoration outcomes
- Act as the central point of contact for clients, brokers, policyholders, and suppliers throughout the claim lifecycle
- Maintain strict control over costs, documentation, diary management, and service level requirements
- Provide clear communication, accurate reporting, and proactive claim progression at all stages
- Demonstrate flexibility and resilience during peak and surge periods
This role offers a competitive salary, 25 days' holiday plus bank holidays, private medical cover, life assurance, pension, and ongoing professional development support.
To have your CV reviewed within 24 hours, please apply today
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