Workers' Claims Specialist; Remote - AZ, CO, MN

Job Description

Creative Risk Solutions (CRS), a line of business under the Holmes Murphy umbrella, is a leading Third‑Party Administrator (TPA) specializing in innovative claims management solutions. CRS empowers its team to deliver exceptional service, embrace creativity, and make a real impact for clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling Colorado claims is required.

• Receives, gathers and accurately transmits workers’ compensation information to the company from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves lost‑time Workers’ Compensation claims, including litigated claims.
• Mediates situations that arise between the insured and the insurance company with minimal support from leadership, including researching coverage issues.
• Enters and maintains accurate information on a computer system throughout the claim process, including final settlement information.
• Generates checks for indemnity and medical payments daily.
• Develops and monitors consistency in procedural matters of claims handling within CRS.
• Willingness to become licensed if required in the jurisdiction where claims are handled.

• Education: High school diploma; college degree preferred. Technical designations such as AIC and CPCU encouraged.
• Experience: 3‑5 years claims experience with a strong background in Workers’ Compensation claims handling. Must have experience handling Colorado claims.
• Licensing: Active state‑specific Workers Compensation License required or the ability to acquire license within three months of hire.
• Skills: Proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures; ability to adjudicate lost‑time claims across multiple jurisdictions and to learn new software programs quickly.
• Technical
  
  Competencies:
  
  Strong grasp of claims principles, practices, and insurance coverage interpretation; commitment to compliance, problem solving, relationship building, and delivering client value.

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for clients through proactive risk management strategies. We emphasize a best‑in‑class culture built on trust, honest communication, and meaningful client relationships.

• Paid parental leave and supportive new‑parent benefits.
• Company‑paid continuing education and tuition reimbursement.
• 401(k) profit sharing.
• Generous time‑off practices in addition to paid holidays.
• Community support with paid volunteer time off and employee matching gifts to charities.
• DE&I programs, including paid Diversity Day and a Chief Diversity Officer.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity.

Holmes Murphy & Associates is an Equal Opportunity Employer.

The salary range for this role is $57,500–$98,900. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development.