Claims Analyst Direct

Claims Analyst [Direct]

Department: Claims

Employment Type: Full Time

Location: USA (New Hampshire / Remote)

Claims Analyst

Location:

US (East Coast preferred – Remote)

Terms:

Full-Time

Compre is a fast‑growing global specialty reinsurance company serving the Lloyd’s, European, and North American insurance markets.

We are seeking a motivated Claims Analyst to join our Direct Claims team in the USA. This role is responsible for handling a portfolio of direct insurance claims across multiple lines and jurisdictions, managing matters from initial coverage review through resolution, negotiation, and litigation where necessary.

The position offers hands‑on ownership of complex claims, exposure to coverage analysis and dispute management, and the opportunity to contribute to due diligence activities related to new acquisitions. This is an excellent opportunity for a technically strong claims professional looking to develop within a collaborative and growing global organization.

• Manage a portfolio of direct insurance claims across multiple lines and territories, from initial review through resolution, settlement, or litigation.
• Conduct thorough coverage analysis, assess losses and reserves, and negotiate timely settlements with counter parties.
• Lead the handling of complex and disputed claims, including preparation of coverage position letters and management of external counsel where required.
• Oversee and audit TPA‑administered claims, including authority referrals and performance monitoring.
• Manage complaint cases in accordance with regulatory guidelines and internal standards.
• Effectively manage external service providers (legal counsel, adjusters, experts) to ensure quality, cost control, and alignment with company objectives.
• Support due diligence for new acquisitions by assessing claims‑related risks and opportunities.
• Analyze claims data and trends to identify exposures and improvement opportunities.
• Build strong working relationships with internal stakeholders and external partners.

• 2–3+ years of direct claims handling and coverage experience.
• Construction Defect and/or Lloyd’s experience is preferred.
• Strong technical understanding of policy language, coverage interpretation, and key legal principles.
• Demonstrated experience handling complex claims and negotiating successful settlements.
• Ability to work independently, manage workload effectively, and prioritize competing deadlines.
• Strong analytical, problem‑solving, and strategic thinking skills.
• Bachelor’s degree required (or equivalent experience).
• Proficiency in MS Excel, Word, and claims systems.
• Customer‑focused mindset with the ability to build strong internal and external relationships.
• Willingness to expand technical expertise and learn additional claim disciplines over time.

• Flex First: A remote‑first approach empowering employees to thrive from any location.
• Benefits:
  • Competitive salary and bonus eligibility
  • Medical, dental, vision, EAP, and life insurance
  • 401(k) with company match
  • Remote worker expenses and health & wellbeing programs
• Personal Development:
  Ongoing learning and development opportunities.
• Time Off:
  Generous vacation and holiday entitlement, plus STD & LTD coverage.
• Engagement:
  Company off‑sites and active employee resource groups (Wellbeing, DEI, Comms & Engagement).